AutoCAD 2009 – An outsider’s look at the Ribbon

Kirill Grouchnikov is a developer who has a blog called Pushing Pixels. This wouldn’t normally be of particular interest to AutoCAD users, but he recently wrote a piece describing the AutoCAD 2009 Ribbon. It is always interesting to things described from a different perspective, in this case the Ribbon from a non-user’s point of [...]

Autodesk discussion groups – signs of life?

After an extraordinarily long period of total silence about the dreadful state of the appallingly-updated Autodesk discussion groups, it seems that the sleeping monster has raised an eyelid. Although it unfortunately indicates that Autodesk intends to try to patch up the new system rather than throwing it away, there is now a “sticky” post [...]

Autodesk University buddy offer for existing registrants

There can never be such a thing as too many Autodesk University buddy offer posts, right?* So here’s another one. This time, I won’t mention the year so I can’t get it wrong.

AU Program Development Manager Joseph Wurcher has pointed out that existing registrants can also take advantage of the buddy offer. So [...]

The three Fs of customer service

I had another interesting customer service experience at the weekend. We had booked an electrician well in advance to service our air conditioner and change a bunch of light fittings. He was due at 9:30 on Saturday morning. At 9:00 I went round making sure everything was ready for him and sat down with [...]

Autodesk University 2008 two-for-one offer

Although Autodesk University registrations passed 7000 a while ago, the financial crisis is likely to have slowed registrations considerably, so it’s not a huge shock to see Autodesk trying to ramp things up with a special offer. If you’re one of the first hundred registrants on November 5, you can register somebody else for [...]

Rate Autodesk, vote once

I’ve added some new polls that ask you to rate Autodesk in five specific areas. I’ve seen some criticism of Autodesk in these and other areas, but that doesn’t mean the criticism is valid. I’d like to know what you think. Please be fair, and base your votes on your own experiences. If you [...]

Ways in which the crash could be good for Autodesk

No, I don’t mean the sort of crash where AutoCAD stops working. The current financial crisis, I mean. I must preface these comments with a disclaimer. I have no qualifications in finance and make no claim of financial expertise. These are purely a layman’s thoughts. Don’t buy or sell stock based on what I [...]

A true AutoCAD teaching story

Reading Ralph’s post about going back to teaching reminded me of a time some years ago when I taught some AutoCAD evening classes at a technical college. As Ralph points out, students have a wide range of abilities. Although they were all supposed to have completed a prerequisite introductory Windows course, it became apparent [...]

Customer service – filling a hole

Two weekends ago, I bought a cheap plastic outdoor table and chair set from Clark Rubber. It came complete with an umbrella hole for which I have no need, but I didn’t particularly mind. I was just pleased to find something that was made locally rather than in China.

A week later, I decided [...]

The Autodesk discussion groups are awful

Yes, the Autodesk discussion groups are still awful. In other breaking news, the Pacific Ocean continues to be wet.

I seldom visit them any more, but I just hopped on to the Autodesk discussion groups to see what progress had been made in fixing the many problems that have been pointed out here, on [...]

Why I won’t buy another Canon all-in-one printer

Last year, I bought a Canon MP830 printer/scanner/copier/fax/tea maker/whatever for my home office. I chose this particular device because it had all the features I was after, including CD printing, duplex printing, printing to the edge of the sheet, decent photo printing quality, and great document handling including automatic dual-sided copying. It also had [...]

Happy Birthday, LISP

Here in Australia it is well into the 21st and I raised my own glass last night, but for John McCarthy and most of my readers, it is the 20th of October right now. So this is the appropriate time to say Happy Birthday to LISP. Here’s to another 50 years of simple, compact, [...]

What is a reasonable amount of time to wait for license codes?

Software companies use a variety of differerent methods in their attempts to prevent piracy and restrict use of their software to legitimate paying customers. Yes, these attempts are generally futile. Yes, they can end up inconveniencing legitimate users and providing pirate users with advantages over paying customers. Yes, they add to development costs and [...]

My autodesk.com site survey experience

I just tried out the new discussion groups to see if anything has been fixed. After entering my password (yet again), instead of placing me back in the discussion groups with my 100-topics-per-page settings, I was transported to the main Autodesk page and given the chance to provide feedback. I was informed that a [...]

50 years of LISP

It is difficult to find an exact date for LISP’s birthday. It wasn’t so much born in an instant as it was gradually dragged out of the primordial slime during the heady days of late 50s computer research. What is known is that John McCarthy, LISP’s “father”, published a report in October 1958 about [...]

How complete are most new AutoCAD features?

You may have noticed the poll on the right asking “How well cooked is the average major new AutoCAD feature these days?” Despite the rather frivolous nature of the question and choices, there is a serious side to the question so please let me know what you think.

Note that this doesn’t address the [...]

Slight improvement in discussion group search

While almost all of the problems with the Autodesk discussion groups remain, there are some signs of movement in one area at least. The search facility, which until recently refused to find anything from before the update, now finds some earlier posts.

It would appear that some kind of search index is very slowly [...]

AutoCAD performance and productivity

I have closed the performance and productivity pollsĀ as described in my posts here and here, and the results can be seen in the Polls Archive. As with most of the other polls I’ve run here, the distribution of votes has not changed greatly after the first few days.

It is clear from the very [...]

The John Walker interview, and other observations

I have been thoroughly enjoying Kean Walmsley’s interview of Autodesk co-founder John Walker, which he has now finished. Kean’s link to part 4 is currently broken (edit: now fixed) and that broken link has been picked up by others (edit: also fixed in Between The Lines), so here are the correct links: Part 1, [...]

Here’s a couple I didn’t mention earlier

The Autodesk discussion group editor inserts spaces into URLs longer than a certain size (about 70 characters, it seems). It will insert spaces in one place for the URL that it says is displayed on the screen, in another place for the URL that’s actually invoked when clicked, and sometimes in even more places [...]

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