Comments on: Autodesk discussion group maintenance failure http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/ Mostly AutoCAD discussion, but also music, image manipulation and video Fri, 10 Feb 2012 01:13:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Steve Johnson http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-4111 Steve Johnson Sun, 24 Jan 2010 02:58:34 +0000 http://www.blog.cadnauseam.com/?p=308#comment-4111 I really have no idea, I wasn't able to get it working myself (not that I tried enormously hard). If you've copied that DLL over, tried turning off UAC and using Vista's compatibility options, then I'm out of ideas as far as running in native Vista is concerned. You might consider running it under a virtual XP, perhaps? I really have no idea, I wasn’t able to get it working myself (not that I tried enormously hard). If you’ve copied that DLL over, tried turning off UAC and using Vista’s compatibility options, then I’m out of ideas as far as running in native Vista is concerned. You might consider running it under a virtual XP, perhaps?

]]> By: John Dunlap http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-4110 John Dunlap Sat, 23 Jan 2010 19:26:41 +0000 http://www.blog.cadnauseam.com/?p=308#comment-4110 My AutoCAD 14 won't open on Vista. I get a "mem bad pointer" message when I try. I know this can be overcome, and I have tried changing my "sh31w32.dll file but it doesn't work. It worked last year, but when I upgraded my compy, it doesn't work any longer. WHAT CAN I DO TO GET MY AutoCAD WORKING AGAIN????? My AutoCAD 14 won’t open on Vista. I get a “mem bad pointer” message when I try. I know this can be overcome, and I have tried changing my “sh31w32.dll file but it doesn’t work. It worked last year, but when I upgraded my compy, it doesn’t work any longer. WHAT CAN I DO TO GET MY AutoCAD WORKING AGAIN?????

]]> By: Steve Johnson http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2607 Steve Johnson Wed, 19 Nov 2008 12:06:53 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2607 Many excellent web-based forums use vBulletin (http://www.vbulletin.com/), SMF (http://www.simplemachines.org/) or PhpBB (http://www.phpbb.com/). One big problem for Autodesk is that it has a long tradition of providing simultaneous web and NNTP (newsgroup) access. NNTP is now unfashionable, which strictly limits the available forum software choices, unless extensive extra custom development effort is undertaken. Another significant problem is carrying over the very large and valuable existing message base into the new system without breaking it. But even if Jive was the only choice, I still wouldn't have used it. Particularly not to replace something that was already much better. Maybe the old system wasn't perfect and it looked a bit venerable, but it worked. Many excellent web-based forums use vBulletin (http://www.vbulletin.com/), SMF (http://www.simplemachines.org/) or PhpBB (http://www.phpbb.com/).

One big problem for Autodesk is that it has a long tradition of providing simultaneous web and NNTP (newsgroup) access. NNTP is now unfashionable, which strictly limits the available forum software choices, unless extensive extra custom development effort is undertaken. Another significant problem is carrying over the very large and valuable existing message base into the new system without breaking it.

But even if Jive was the only choice, I still wouldn’t have used it. Particularly not to replace something that was already much better. Maybe the old system wasn’t perfect and it looked a bit venerable, but it worked.

]]> By: Jimmy Bergmark http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2600 Jimmy Bergmark Wed, 19 Nov 2008 04:37:58 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2600 R.K. Community Server that MyFeedback uses is pretty good. http://communityserver.com R.K.
Community Server that MyFeedback uses is pretty good.
http://communityserver.com

]]> By: R.K. McSwain http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2549 R.K. McSwain Mon, 17 Nov 2008 13:23:03 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2549 Anyone know how "Jive" compares to other options that are available out there? Anyone know how “Jive” compares to other options that are available out there?

]]> By: Steve Johnson http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2539 Steve Johnson Mon, 17 Nov 2008 07:17:56 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2539 Jimmy, I see one frustrated user has asked for help from Jive on behalf of Autodesk: http://www.jivesoftware.com/jivespace/message/138762 Jive person: "If they would submit a case in their Support space on this site we would be more than happy to take a look at any problems they are experiencing." It's interesting to see that in that thread, there's a dumb "This Question is Possibly Answered - 1 "correct" answer available (4 pts) - 2 "helpful" answers available (2 pts)" message at the top. This is in a thread with only one reply, so that can't be right. If Jive's own forum for supporting its own forum software doesn't work properly, what chance does Autodesk have of getting it right? Jimmy, I see one frustrated user has asked for help from Jive on behalf of Autodesk:

http://www.jivesoftware.com/jivespace/message/138762

Jive person: “If they would submit a case in their Support space on this site we would be more than happy to take a look at any problems they are experiencing.”

It’s interesting to see that in that thread, there’s a dumb “This Question is Possibly Answered – 1 “correct” answer available (4 pts) – 2 “helpful” answers available (2 pts)” message at the top. This is in a thread with only one reply, so that can’t be right. If Jive’s own forum for supporting its own forum software doesn’t work properly, what chance does Autodesk have of getting it right?

]]> By: Steve Johnson http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2538 Steve Johnson Mon, 17 Nov 2008 06:51:31 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2538 Robin, it has been doing that for quite some time. The main problem with Search is not so much the UI, although there's room for improvement there too - a maximum of 30 results per page is awful to work with. Rather, the main problem is that it fails to find what you're looking for. Here are a few example searches: AutoCAD category (past 3 months) Search Results » Messages: 79 - Search Terms: autocad AutoCAD category (all dates) Search Results » Messages: 188 - Search Terms: autocad Search Results » Messages: 191 - Search Terms: acad Search Results » Messages: 192 - Search Terms: command Search Results » Messages: 168 - Search Terms: lisp Search Results » Messages: 0 - Search Terms: of All categories (all dates) Search Results » Messages: 180 - Search Terms: autocad Search Results » Messages: 176 - Search Terms: acad Search Results » Messages: 193 - Search Terms: command There should be thousands of results for most of those searches, not less than 200. And why would there be 191 results for "acad" in the AutoCAD category, but only 176 results for the same search in all categories? According to Help, Search was supposed to have been fixed on 7 October. The best that could be said about that claim is that it is "mistaken". Robin, it has been doing that for quite some time. The main problem with Search is not so much the UI, although there’s room for improvement there too – a maximum of 30 results per page is awful to work with. Rather, the main problem is that it fails to find what you’re looking for. Here are a few example searches:

AutoCAD category (past 3 months)
Search Results » Messages: 79 – Search Terms: autocad

AutoCAD category (all dates)
Search Results » Messages: 188 – Search Terms: autocad
Search Results » Messages: 191 – Search Terms: acad
Search Results » Messages: 192 – Search Terms: command
Search Results » Messages: 168 – Search Terms: lisp
Search Results » Messages: 0 – Search Terms: of

All categories (all dates)
Search Results » Messages: 180 – Search Terms: autocad
Search Results » Messages: 176 – Search Terms: acad
Search Results » Messages: 193 – Search Terms: command

There should be thousands of results for most of those searches, not less than 200. And why would there be 191 results for “acad” in the AutoCAD category, but only 176 results for the same search in all categories?

According to Help, Search was supposed to have been fixed on 7 October. The best that could be said about that claim is that it is “mistaken”.

]]> By: Jimmy Bergmark http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2535 Jimmy Bergmark Mon, 17 Nov 2008 05:09:48 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2535 At least we are not alone with all these problems. ;-) Seems like there are a lot of problems among Jive's other customers forums. http://www.jivesoftware.com/customers At least we are not alone with all these problems. ;-) Seems like there are a lot of problems among Jive’s other customers forums.
http://www.jivesoftware.com/customers

]]> By: Robin Capper http://www.blog.cadnauseam.com/2008/11/17/autodesk-discussion-group-maintenance-failure/#comment-2534 Robin Capper Mon, 17 Nov 2008 05:03:27 +0000 http://www.blog.cadnauseam.com/?p=308#comment-2534 Haven't had a change to try much yet but did notice the search UI is better. At least now displays the default date range with an option to change it Haven’t had a change to try much yet but did notice the search UI is better. At least now displays the default date range with an option to change it

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