Hope for Autodesk FM Desktop orphans

For those of us who have been following Autodesk for decades, it’s a familiar story. Autodesk buys a company or its technology, makes an Autodesk product out of it, and initially promotes it as the best thing since sliced bread. Autodesk subsequently ignores it to death, before finally killing it off and leaving customers in the lurch.

Autodesk FM Desktop suffered this fate, and if you go looking for information about the product on the Autodesk site you’ll find only a few dregs left over from the days when this was a viable product. At least in this case Autodesk has belatedly arranged a path out of the mire for its customers. FM:Systems will be taking over Autodesk’s FM customers, and your Autodesk FM Desktop licenses can be converted to FM:Interact Workplace Management Suite licenses. There is no data transfer mechanism yet (other than a DWF import), but something is supposed to be made available in the next few months.

(Edit: Marty Chobot from FM:Systems informs me that they will help customers who need to transfer data immediately).

For more information, see www.fmsystems.com/fmdesktop, especially the FAQ.Edit:

1 comment to Hope for Autodesk FM Desktop orphans

  • Hi Steve,

    One point I’d like to add… While the migration routine is in development, FM:Systems will provide assistance for FMD customers that need to migrate immediately. So there is a plan but it wasn’t clear in the FAQ. Prior to the agreement, FM:Systems had already migrated several FMD customers.

    Best,
    Marty

Leave a Reply

 

 

 

Polls

How good is Autodesk at the Internet?

View Results

Loading ... Loading ...

Do you trust Autodesk to do the right thing by its customers?

View Results

Loading ... Loading ...

What are the chances of you using a public Cloud-based application as your primary CAD software in 5 years?

View Results

Loading ... Loading ...

What is your relationship to Autodesk?

View Results

Loading ... Loading ...

Blog Statistics

  • Total Stats
    • 447 Posts
    • 497 Tags
    • 2,491 Comments
    • 882 Comment Posters
    • 68 Post Categories