I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered:
- I’ve given it a fair shake and it’s just as bad as I imagined
- Goodbye, people. It was nice while it lasted
- it sucks
- it doesn’t look like you have any intention to meet the expectations of these people
- not [as] much traffic as there was before the change. I hope things improve
- I’m sure you’ve noticed the sourness many folks are having with this interface
- What a f’in f-up
- This is so aggravating that I am resorting to posting questions that may have already been answered vs. trying to find them via the search tool
- Very annoying
- We use NNTP …
Annoyed by telemarketers? Too polite to abuse them or just hang up? Can’t be bothered wasting their time in person? Then you need AstyCrapper. If you’re using the open-source Asterisk PBX, it will crap on for ages on your behalf. It works by detecting responses from the telemarketer and silence gaps and responding with a series of recorded samples. It’s pretty convincing!
OK, maybe that doesn’t apply to you, but you can still have a good laugh at the example calls.
After an interminable delay and a complete absence of information from Autodesk (no, “contact your reseller” doesn’t count, especially when they don’t know anything either), it seems Raster Design 2011 is going to be released on 20 July. If that’s correct, those of you who use, say, image formats not directly supported by AutoCAD (e.g. ECW, MrSID) are finally going to be able to start using AutoCAD 2011, “only” 117 days after its release.
Don’t worry, I’m sure Autodesk will be refunding 1/3 of this year’s Subscription fees for both products. (Yes, that’s a joke).
I only hope the delay has given Autodesk enough time to fully fix the network/standalone SNAFU that blighted the Raster Design 2010 release. It’s still broken for users of network AutoCAD 2010 (or related vertical) and standalone Raster Design 2010. As there appears to be nothing new in the product except Windows 7 and 2011 …
The Autodesk discussion groups have quite a few problems at the moment, which I will discuss at length in future. One unnecessary problem that has been added to the mix is censorship. Having praised Autodesk in the past for allowing discussion to go unhindered, it’s only fair to slam heavy-handed moderation when I see it.
Before I get started, let me just say that Autodesk is entitled to moderate its discussion groups as it sees fit. The forum belongs to Autodesk and it can do what it likes with it. But just because Autodesk can censor its forums, that doesn’t mean it’s always a good idea to do so. Neither does that it mean that Autodesk is immune to public criticism of that censorship. There is no First Amendment obligation on Autodesk, but there are many other places that censored viewpoints can be repeated. Here, for example.
In this …
Here’s an announcement from the AutoCAD Product Design & User Experience Team:
AutoCAD User Research Study: “AutoCAD Groups”(AutoCAD Group command)
AutoCAD Product Design & User Experience Team is looking for your input regarding the AutoCAD GROUP command usage.
The GROUP command (Object Grouping Dialog) in AutoCAD allows creating a selection set of objects called a group.
When an object belongs to a group, if any object in the group is selected, all the objects in the group are selected.
Groups can be named or unnamed. Groups can be ungrouped/(exploded), which removes the relationship between the objects in the group.
Autodesk wants to better understand how you use Groups so we can improve the feature.
Go to it, people. It’s good to see some attention being given to some long-neglected parts of AutoCAD. What next, LISP?
Autodesk is looking for participants to help validate potential future AutoCAD viewport enhancements in online sessions.
As always, I encourage your participation in such feedback mechanisms.
On 4 June 2010, Autodesk turned off NNTP access to its discussion groups as part of the process of updating its software to use a different engine (the new one is from Lithium – here are its own forums). I am preparing a large post about what I think of the new web interface, but for now let’s hear from you on that subject. Please vote in the poll on the right, and add your comments once you’ve had a chance to put the “state-of-the-art web experience Autodesk customers have come to expect” through its paces.
In related news, I have now closed the short-lived poll about the end of NNTP access to these groups. The results were:
Should Autodesk shut down NNTP access to its discussion groups?
Yes (8.8%, 5 Votes)
No (59.6%, 34 Votes)
Don’t care (31.6%, 18 Votes)