Autodesk user community survey

Autodesk is running a web survey to try to find out which user communities (including blogs) its customers find valuable. If you are interested in participating, the survey is here. If you want to specify any blogs, you will need to type or paste their names into various “other comments” boxes. As the number of blogs I read far exceeds a reasonable type-in requirement, I couldn’t accurately give an idea of my web habits. So I’m not sure how much can be accurately read into the results.

(Source: CAD Panacea).

I saw Shaan asking about this kind of thing a while back, but not getting much response. It looks like Autodesk is trying to work out exactly where its customers go these days for support, discussion, networking, training, etc. I can’t speak for other bloggers, but I’d be happy to provide my site statistics on request. Anybody can also get an idea of how much of a “community” a blog is by the number of comments.

One point I found strange in the survey was the order of “valuableness” in one of the questions. It went something like:

  • Not at all valuable
  • Not very valuable
  • Valuable
  • Somewhat valuable
  • Very valuable
  • Exceedingly valuable (or whatever)

The ordering of “somewhat valuable” and “valuable” was the opposite to what I would have expected. What do you think? Is “somewhat valuable” more valuable than “valuable”, as the survey suggests?

3 Comments:

  1. I felt exactly the same way. That was a long survey too. I liked the fact that they had it, and am hopeful and worried about the implications.

  2. I think you are experiencing a similar (but not exactly) conundrum that I did with your survey choice of OK/Mediocre. 🙂

  3. Just out of interest, I left a comment on Shaan’s Blog. I know he read it, because he signed up for my Blog (Which was nice!)But my comment didn’t show up on his Blog. So I guess the amount of comments showing up on his Blog doesn’t represent the response he got.

    (Unless it was just me…)

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