When you register ClassicArray, you are supposed to receive an automated response with the registration code. I have not been able to get this working reliably, so for some customers I have been sending out the email manually. Personal circumstances dictate that I will be unable to do this promptly for much of April, [...]
 6 April 2012, 9:43 am |  Leave a comment | Tags: Apology, ClassicArray, Registration | Category: Announcement, ClassicArray, Customer Service, Fail Trying to be fair, I decided to put aside my initial hostility to the AutoCAD 2013 Help system and use it for real. I used it in a realistic situation, to find out how to work with something new or changed (model documentation) as I was working through it with my own example drawing. Try as [...] 5 April 2012, 1:00 am |  3 comments | Tags: Documentation, Help | Category: AutoCAD, AutoCAD 2013, Bug, Development, Fail, Performance There’s one important area in which AutoCAD 2013′s Help shines when compared with its immediate predecessors. If you’re a Visual LISP user, you’ll be pleased to know that if you select a function name in the editor (e.g. (vla-get-ActiveDocument)) and hit Ctrl+F1, this now takes you to the appropriate page in the ActiveX and [...] 4 April 2012, 10:53 am | 2 comments | Tags: Documentation, Help, Visual LISP | Category: AutoCAD, AutoCAD 2013, Bug, Development, Win Autodesk’s API guru Kean Walmsley is the second Autodesk person I’ve seen who has been brave enough to stick his head above the parapet by discussing the Cloud, in writing, and in a medium that allows for public comment. Kean has always seemed like a straight shooter to me. Please note that his blog [...] 3 April 2012, 2:29 pm | 3 comments | Tags: Kean Walmsley | Category: Autodesk, Cloud, Development, Other Blogs, Web Stuff Autodesk has produced a 2-minute video explaining the features of the new Help system in AutoCAD 2013 that I recently panned. As you might expect, it’s kind of upbeat and chirpy, but the fact that Autodesk feels the need to provide a tutorial on how to use Help says it all, really. Whatever, it [...] 2 April 2012, 1:55 pm | One comment | Tags: Documentation, Help | Category: AutoCAD, AutoCAD 2013, Spin, Video, Web Stuff Autodesk announced today that it had welcomed Rovio Entertainment into the Autodesk fold. Following a US$2.6 billion acquisition, the publisher of mega hit video game Angry Birds is now Autodesk’s Mobile Entertainment division based in Espoo, Finland. “This is a tremendously exciting development for Autodesk going forward,” said Autodesk CEO Carl Bass. “Rovio is the [...] 1 April 2012, 12:01 am | 5 comments | Tags: Angry Birds, Facebook, Parody, Rovio, Satire, Twitter | Category: Announcement, AutoCAD, AutoCAD 2013, Autodesk, Fun, Other Products, Spin |
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AutoCAD 2013 – An Autodesk Help writer responds
Following some email discussions, I am happy to present a response from a relevant Autodesk person to the posts and comments here about AutoCAD 2013′s Help.
Thanks for the opportunity to respond to your readers, Steve.
First, I want to assure you that we’re listening to your comments about AutoCAD 2013 Help. We are [...]