As I indicated in May, Autodesk will be increasing the cost of upgrades to 70% of the full retail cost of a new license. This renders it totally pointless upgrading Autodesk software at all, which is obviously Autodesk’s intention. This change probably won’t affect many people, as those who have chosen to stick with [...]
 19 October 2012, 12:27 pm |  5 comments | Tags: Anti-Customer, Bullshit, PR, Price Gouging, Spin | Category: Autodesk, Customer Service, Nostalgia, Rant, Spin, Subscription Following up on its acquisition of Socialcam (which was then abandoned by 50 million users), Autodesk has acquired social media platform Qontext from Indian company Pramati. What exactly is this? I have no idea. I tried to find out by reading the Pramati site, but it’s so heavily obscured in trendy but vague corporatespeak [...] 5 October 2012, 4:50 pm | 3 comments | Tags: Buzzwords, Plain English, Social media | Category: Autodesk, Cloud, Spin, Web Stuff Autodesk has grown and prospered by always, as much as possible, placing the customer’s needs foremost. John Walker, 1990, The Autodesk File That was the dominant philosophy back in Autodesk’s ancient history, to the benefit of all. However, is that still the case today? I’m not going to offer an view one way or [...] 5 October 2012, 1:30 pm | 4 comments | Tags: Corporate Philosophy, Customer Focus | Category: Autodesk, Comments, Customer Service, Nostalgia, Polls |
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Let’s critique AutoCAD’s parametric constraints
One of the big-ticket features of AutoCAD 2010 was parametric constraints. This was old hat for many applications, even some based on AutoCAD like Mechanical Desktop. Parametrics and constraints already existed in vanilla AutoCAD in the guise of dynamic blocks, but this was the first time ordinary AutoCAD allowed ordinary AutoCAD objects to be constrained and linked [...]