The most heavily commented post on this blog is AutoCAD 2013 – An Autodesk Help writer responds, featuring Dieter Schlaepfer‘s response to posts and comments here about AutoCAD 2013’s Help. I don’t always agree with Dieter but I respect him enormously, and not just because he was brave enough to stick his head above the parapet in a hostile environment. Dieter is a principal technical writer at Autodesk with many years’ experience and is therefore responsible for large amounts of documentation content. You’ve almost certainly read his work.
I’ve been critical of AutoCAD’s Help system since … Full post →
I’ve been evaluating BricsCAD for a few years now, and have been looking at it pretty seriously as a DWG-based LISP-compatible AutoCAD alternative for a year or so. A couple of weeks ago, I flew to Munich for the Bricsys International Conference (at Bricsys’ expense – see the Legal page for disclosure) where I learned quite a few things I had failed to notice during my own evaluation of V17. As you may have noticed, I can be pretty hard-bitten and cynical about what CAD companies have to say about their products, but I came back impressed.
For reasons beyond my understanding, Autodesk chooses to make life difficult for customers and prospective customers who want to download its products by imposing the use of a download manager (DLM) by Akamai. You really don’t want to let such a thing loose on your system even if it works, for reasons that have been explained in previous posts.
Until a couple of years ago, Autodesk allowed prospective customers to get at a direct download link after jumping through a few hoops and ignoring a bunch of bullshit warnings, but in recent times even that small measure of … Full post →
…your software (220.127.116.11, came with AutoCAD 2017) fails to allow sign-in (a prerequisite to connection to the cloud) in a secure proxy server environment. This happens (see picture):
I am online. I did try to inform you about this problem using the feedback mechanism in the product. This allowed me to type my problem report, but on hitting the send feedback button, I got this (see picture):
Before I get started, I want to clarify the meaning of the word ‘subscription’. For about 15 years, the word Subscription (note the initial capital) meant something specific for Autodesk customers. It meant you had bought a perpetual license and instead of paying for periodical updates, you paid for a year’s Subscription in advance. In allowed access to any new release that appeared during that year plus various other benefits.
That thing that was once called ‘Subscription’ has now been renamed ‘maintenance’ (no initial capital) in Autodeskspeak. So what does ‘subscription’ (no initial capital) mean? Rental. You pay in advance … Full post →
A further program that Autodesk supports is the FIRST robotics competition series, helping to develop young people into technology leaders; a member of my family has benefited directly from that.
Credit where credit is due, Autodesk deserves praise for supporting education. Of course, Autodesk will ultimately benefit from this support, but there’s nothing wrong with that. Doing good and being smart are not mutually exclusive.
Edit: it turns out that when Autodesk said this was subscription-only, that wasn’t true. See my later post for details.
A mid-term update containing a bunch of useful stuff, AutoCAD 2017.1 is the first update made available exclusively to subscription customers (renters). I’d love to tell you about how great this update is, but I can’t because I’m not allowed to use it.
If you’ve been a loyal customer of Autodesk for 30 years and have paid countless thousands for your software, upgrades and Subscription (now called maintenance) over those years, even if you are right … Full post →
Back in 2010 I asked the question Any BricsCAD users out there? and there were a few of you who had tried to replace AutoCAD with BricsCAD. Most who responded had made the change successfully, others not so much.
Six years on, the situation is different. The fact that you can’t buy a permanent AutoCAD license any more has prompted some Autodesk customers to look more seriously at alternative vendors who do provide that option. Bricsys is one of those vendors, and their DWG-based AutoCAD alternative BricsCAD has improved way more rapidly than AutoCAD … Full post →
So, how does the latest effort from Bentley shape up? Very well. It’s pretty much spot-on for accuracy. There’s nothing that could be described as disingenuous, misleading, or even exaggerated. I encourage you … Full post →
Confusion reigned yesterday when my post on Autodesk’s “FY17 Q3 Global Field Promotion” assumed that Global meant what it said, and the offer made to me in Australia was the same as in other countries. That was a mistaken assumption, and I have updated the post to reflect that; my apologies for the confusion.
That said, it was a not entirely unreasonable assumption given the superficial similarity between offers worldwide and the following in Autodesk’s fine print in multiple global Autodesk sites:
Offer available from 7 August 2016 through 21 October 2016 worldwide with the exception of the … Full post →
If you’re on Autodesk’s mailing list you have no doubt been receiving increasingly desperate offers aimed at tempting you into renting your software. None of those have really been worth a mention, but the latest Autodesk FY17 Q3 Global Field Promotion for Asia Pacific contains something noteworthy. It acknowledges the value of perpetual licenses and allows you to retain yours. Don’t get too excited though, it does not apply in other regions and only allows you to retain your old license. Anything new is still rental-only.
Here’s how the offer works. Let’s say you have an old copy … Full post →
In a recent comment, I was asked how I know Autodesk’s move to all-rental is the opposite of what customers want. Have I conducted research? This is an excellent question and deserves a proper answer.
So how do I know this? Why am I so convinced? There are several independent sources of evidence, one bit of critical thinking and one undeniable proof. They all point in the same direction. First, a bit of evidence.
There are many public places on the Internet where this issue has been discussed, including Autodesk’s own discussion groups. The viewpoints expressed everywhere … Full post →
No, not Autodesk getting it wrong, me getting it wrong. In recentposts, I supported my arguments against Autodesk’s move to all-rental software with faulty evidence. As pointed out to me by several commenters, I completely failed to take deferred revenue into account. I would like to sincerely thank those who pointed out my error.* Although I included a disclaimer about not being a financial analyst, I should have gone further and simply not ventured into areas I am ill-qualified to cover. I got it wrong. I therefore offer unreserved apologies to Autodesk and my readers.
This post originally contained assertions about Autodesk’s financials that were based on flawed understanding, and has been removed. It’s not really possible to delete things from the Internet, so if you ever want to relive the joy of seeing me get things spectacularly wrong, feel free to use the Internet Archive to do so.
Somebody at Autodesk really does seem to have it in for Bentley right now. I thought they were friends? Oh well, times change.
Autodesk has launched a campaign to promote its BIM offerings for transportation projects and is promoting this via emails to existing customers, all of which is fair enough. It’s suggesting BIM is a better tool than traditional CAD for such projects. Another reasonable claim, so it’s appropriate for us to evaluate the arguments and examine the options.
What did Autodesk decide to call its campaign? Beyond AutoCAD? Beyond CAD? To BIM and Beyond?
As reported by Jimmy Bergmark, AutoCAD 2017 SP1 will break add-ins that use Autodesk’s built-in autoloader mechanism. It looks like it’s a problem caused by third party applications, but it’s not. It’s entirely Autodesk’s fault. The only fix at this stage is to uninstall SP1.
It’s astonishing that Autodesk would release a service pack like this, introducing a nasty bug that will break customers’ existing functionality. This reminds me of the comedy of errors that was AutoCAD Release 13 with its multitude of updates, many of which introduced new bugs as well as fixing others. AutoCAD 2017c4a, … Full post →
If, like me, you’ve been receiving increasingly eager Autodesk emails urging you to action, you’ll already be aware that Autodesk will end the sale of its last remaining perpetual license software lines on 31 July 2016. The End Time has already arrived for AutoCAD, so the only way you can now buy any form of AutoCAD perpetual license is as part of a Suite, and you must also commit to a maintenance plan. Of course, any Suite is substantially more expensive than AutoCAD, both in terms of initial cost and ongoing maintenance fees. However, if you only buy software and … Full post →
I like Windows 10. After some investigation and with some trepidation, I have upgraded two Windows 7 computers and one Windows 8 (ugh) computer to Windows 10. In use, I’m generally very happy with it. It boots fast, works well and most of the more ridiculous aspects of the Windows 8 “let’s assume your computer is a phone” interface are gone. The fact that I can scroll windows using my mouse wheel without first clicking on those windows to obtain focus is a real productivity plus. I would be happy to recommend Windows 10 to all Windows 8 users and … Full post →