Props to Autodesk for supporting education

I have to raise a glass to Autodesk for supporting students and educators by making its software available free. Further props are due for removing the virus-like educational watermark.

A further program that Autodesk supports is the FIRST robotics competition series, helping to develop young people into technology leaders; a member of my family has benefited directly from that.

Credit where credit is due, Autodesk deserves praise for supporting education. Of course, Autodesk will ultimately benefit from this support, but there’s nothing wrong with that. Doing good and being smart are not mutually exclusive.

Autodesk excludes maintenance customers from AutoCAD 2017.1 update (Edit: actually, it doesn’t)

Edit: it turns out that when Autodesk said this was subscription-only, that wasn’t true. See my later post for details.

A mid-term update containing a bunch of useful stuff, AutoCAD 2017.1 is the first update made available exclusively to subscription customers (renters). I’d love to tell you about how great this update is, but I can’t because I’m not allowed to use it.

If you’ve been a loyal customer of Autodesk for 30 years and have paid countless thousands for your software, upgrades and Subscription (now called maintenance) over those years, even if you are right now still paying maintenance to keep that software up to date, Autodesk is rewarding that loyalty by waving a virtual digit in your general direction. If you’re not a renter, you’re now officially a second class customer.

Autodesk is going to progressively hammer in a wedge to try to separate … Full post

Any BricsCAD users out there? v.2016

Back in 2010 I asked the question Any BricsCAD users out there? and there were a few of you who had tried to replace AutoCAD with BricsCAD. Most who responded had made the change successfully, others not so much.

Six years on, the situation is different. The fact that you can’t buy a permanent AutoCAD license any more has prompted some Autodesk customers to look more seriously at alternative vendors who do provide that option. Bricsys is one of those vendors, and their DWG-based AutoCAD alternative BricsCAD has improved way more rapidly than AutoCAD over the same time period. No, that isn’t a guess, I’ve been keeping an active eye on things. BricsCAD today is by no means perfect, but it’s impressive in many ways. LISP compatibility and performance are excellent, for example. BricsCAD v16 superior to the also imperfect AutoCAD 2017 in several … Full post

Battle of the Bullshit part 4 – Bentley tells the truth

Behold, the latest episode in the Autodesk versus Bentley PR battle over perpetual licenses versus rental!

Bentley has issued a response to Autodesk’s response to Bentley’s response to Autodesk’s move to all-rental software. This is entitled Bentley Responds to Autodesk – You Have a Choice. I have already dissected Bentley’s and Autodesk’s previous responses and found neither of them entirely truthful.

So, how does the latest effort from Bentley shape up? Very well. It’s pretty much spot-on for accuracy. There’s nothing that could be described as disingenuous, misleading, or even exaggerated. I encourage you to read it and make up your own mind.

Bentley PR also invited me in on a press conference call, having first invited my questions. Although I was unable to take part in that call, I have listened to a recording of the event and that was similarly … Full post

When is a global offer not a global offer?

Confusion reigned yesterday when my post on Autodesk’s “FY17 Q3 Global Field Promotion” assumed that Global meant what it said, and the offer made to me in Australia was the same as in other countries. That was a mistaken assumption, and I have updated the post to reflect that; my apologies for the confusion.

That said, it was a not entirely unreasonable assumption given the superficial similarity between offers worldwide and the following in Autodesk’s fine print in multiple global Autodesk sites:

Offer available from 7 August 2016 through 21 October 2016 worldwide with the exception of the Crimean Peninsula of Ukraine, Cuba, Iran, North Korea, Sudan and Syria

The situation is not that simple. There are two very different offers that look the same at first glance. People in some countries get a much better offer than others. The offer I discussed in yesterday’s post allows you … Full post

Autodesk’s mixed rental and perpetual license offer

If you’re on Autodesk’s mailing list you have no doubt been receiving increasingly desperate offers aimed at tempting you into renting your software. None of those have really been worth a mention, but the latest Autodesk FY17 Q3 Global Field Promotion for Asia Pacific contains something noteworthy. It acknowledges the value of perpetual licenses and allows you to retain yours. Don’t get too excited though, it does not apply in other regions and only allows you to retain your old  license. Anything new is still rental-only.

Here’s how the offer works. Let’s say you have an old copy of AutoCAD lying around. This acts as a magic token allowing you access to cheaper rental. Autodesk halves the cost of a 3-year subscription (rental) of pretty much anything (doesn’t have to be AutoCAD, it could be something much bigger) and your old AutoCAD perpetual license remains unaffected. You can … Full post

How do I know most Autodesk customers don’t want rental?

In a recent comment, I was asked how I know Autodesk’s move to all-rental is the opposite of what customers want. Have I conducted research? This is an excellent question and deserves a proper answer.

So how do  I know this? Why am I so convinced? There are several independent sources of evidence, one bit of critical thinking and one undeniable proof. They all point in the same direction. First, a bit of evidence.

  • There are many public places on the Internet where this issue has been discussed, including Autodesk’s own discussion groups. The viewpoints expressed everywhere are overwhelmingly against Autodesk’s all-rental plans.
  • There are private places Autodesk customers hang out where I have access, and I receive private emails. Again, the overwhelmingly majority of the viewpoints I see expressed are very strongly against Autodesk’s strategy.
  • There’s a poll right here. How’s it going?
  • None of … Full post

Disaster in progress – Getting it wrong

No, not Autodesk getting it wrong, me  getting it wrong. In recent posts, I supported my arguments against Autodesk’s move to all-rental software with faulty evidence. As pointed out to me by several commenters, I completely failed to take deferred revenue into account. I would like to sincerely thank those who pointed out my error.* Although I included a disclaimer about not being a financial analyst, I should have gone further and simply not ventured into areas I am ill-qualified to cover. I got it wrong. I therefore offer unreserved apologies to Autodesk and my readers.

What now?

I have done myself a bunch of graphs that I think paints a fairer picture of Autodesk’s position, but there’s a reasonable chance I’m wrong about that too so I won’t be publishing them. Instead, In a day or two, I will remove the content of the offending … Full post

Disaster in progress – Autodesk continues to lose heavily

This post originally contained assertions about Autodesk’s financials that were based on flawed understanding, and has been removed. It’s not really possible to delete things from the Internet, so if you ever want to relive the joy of seeing me get things spectacularly wrong, feel free to use the Internet Archive to do so.

Battle of the Bullshit part 3 – Beyond Bentley

Somebody at Autodesk really does seem to have it in for Bentley right now. I thought they were friends? Oh well, times change.

Autodesk has launched a campaign to promote its BIM offerings for transportation projects and is promoting this via emails to existing customers, all of which is fair enough. It’s suggesting BIM is a better tool than traditional CAD for such projects. Another reasonable claim, so it’s appropriate for us to evaluate the arguments and examine the options.

What did Autodesk decide to call its campaign? Beyond AutoCAD? Beyond CAD? To BIM and Beyond?

None of the above. It’s Beyond Bentley.

Huh? You may have noticed I’m keen on alliteration, but still, huh? What does Bentley have to do with this? Most Autodesk CAD customers are going to know and care nothing about Bentley products. So why mention them at all? The headline is “Move … Full post

Battle of the Bullshit part 2 – Autodesk’s sophistry

In my last post, I gave Bentley a well-deserved slap for, er, saying things that perhaps weren’t entirely factual. Now it’s Autodesk’s turn.

What’s this about? Carl White, Senior Director of Business Models at Autodesk, wrote a blog post Not so fast Bentley: Separating fact from fiction responding to statements made by Bentley in its press release Bentley Announces Autodesk License Upgrade Program. Some of Carl’s observations on Bentley’s claims were perfectly valid, but unfortunately he went beyond that and wrote a few more things – “facts” – where he’s on shakier ground. Let’s examine Carl’s interpretation of reality, shall we?

Fact #1 – No Autodesk customer ever  loses the right to use the perpetual software license you’ve purchased, it is “evergreen”.

This is generally true. There are exceptions (read the EULA), but let’s not split hairs. In the vast majority of cases, we don’t … Full post

Battle of the Bullshit part 1 – Bentley’s terminological inexactitudes

I note with interest the blog post Not so fast Bentley: Separating fact from fiction by Carl White, Senior Director of Business Models at Autodesk. In this, he responds to statements made by Bentley in its press release Bentley Announces Autodesk License Upgrade Program, stating:

Earlier this week, Bentley announced an “upgrade program” for Autodesk customers. We found the offer to be disingenuous and mischaracterizes what Autodesk offers our customers.

OK, let’s have a look at what Carl is complaining about. Here’s one Bentley statement that could be considered questionable:

For consideration by owners of Autodesk perpetual licenses facing Autodesk’s imminent deadline for the write-off of the future value of their investment, Bentley Systems is offering recovery of the value otherwise subject to forfeit.

Carl has a point here. The “imminent deadline for the write-off of the future value” line is presented as fact, but at this stage it’s … Full post

AutoCAD 2017 Service Pack 1 is out but you probably don’t want to install it

As reported by Jimmy Bergmark, AutoCAD 2017 SP1 will break add-ins that use Autodesk’s built-in autoloader mechanism. It looks like it’s a problem caused by third party applications, but it’s not. It’s entirely Autodesk’s fault. The only fix at this stage is to uninstall SP1.

It’s astonishing that Autodesk would release a service pack like this, introducing a nasty bug that will break customers’ existing functionality. This reminds me of the comedy of errors that was AutoCAD Release 13 with its multitude of updates, many of which introduced new bugs as well as fixing others. AutoCAD 2017c4a, anyone?

If you needed any more evidence that automated continuous updates from Autodesk are A Bad Idea, here it is. What a crock.

Last chance to buy Autodesk software – should you take it?

If, like me, you’ve been receiving increasingly eager Autodesk emails urging you to action, you’ll already be aware that Autodesk will end the sale of its last remaining perpetual license software lines on 31 July 2016. The End Time has already arrived for AutoCAD, so the only way you can now buy any form of AutoCAD perpetual license is as part of a Suite, and you must also commit to a maintenance plan. Of course, any Suite is substantially more expensive than AutoCAD, both in terms of initial cost and ongoing maintenance fees. However, if you only buy software and aren’t interested in renting it, this is your last chance to do so. (Or is it? There’s always the possibility that Autodesk will abandon its all-rental strategy in order to stave off its losses, in which case all bets are off).

In sales, this is known as the … Full post

Microsoft demonstrates why automatic updates are a terrible idea. Listening, Autodesk?

I like Windows 10. After some investigation and with some trepidation, I have upgraded two Windows 7 computers and one Windows 8 (ugh) computer to Windows 10. In use, I’m generally very happy with it. It boots fast, works well and most of the more ridiculous aspects of the Windows 8 “let’s assume your computer is a phone” interface are gone. The fact that I can scroll windows using my mouse wheel without first clicking on those windows to obtain focus is a real productivity plus. I would be happy to recommend Windows 10 to all Windows 8 users and most Windows 7 users, dependant on individual needs. I would, but I’m not. Microsoft is entirely responsible for that reluctance; read on.

The one thing I really, really dislike about Windows is the way it pushes updates. With Windows 7 I was always selective about what updates I allowed through … Full post

Disaster in progress – Autodesk’s all-rental plans are failing

This post originally contained assertions about Autodesk’s financials that were based on flawed understanding, and has been removed. It’s not really possible to delete things from the Internet, so if you ever want to relive the joy of seeing me get things spectacularly wrong, feel free to use the Internet Archive to do so.

Suites to be replaced by Autodesk industry collections

I just got this email. Maybe you did too:

Dear Christopher [sic],
I have some important information to share with you.
As we continue our transition to a fully subscription-based business, we remain committed to providing you greater value, more flexibility, and a simpler way to access the Autodesk software you need.
On August 1, 2016, we will introduce Autodesk industry collections and end the sale of Autodesk Design & Creation Suites.
Industry collections will provide you access to a wide selection of the essential Autodesk software for your profession. They will offer immediate access to new technology, cloud services, and several licensing options. In short, industry collections will give you the freedom to access the software products you want, when you want them. Learn more about the industry collections here.
To make … Full post

Autodesk Answer Day – 18 May 2016

Autodesk is encouraging you to use the Autodesk Community (formerly know as forums, discussion groups, newsgroups, etc.) to get answers to your questions by setting up a special day where Autodesk people will attend and be responsive. I don’t know if this includes responding to people’s concerns over Autodesk ending the sale of perpetual licenses, but it’s worth a try anyway. The forum for discussing that particular issue is somewhat hidden. It doesn’t appear among the list of forums, so you would only know it existed if you happened to pick on the Installation and Licensing link and had a look at the header to see the Perpetual License Changes link. But now you know it’s there, you can go and ask your questions. Meaningful answers are not guaranteed.

Here is the announcement. When is this event, exactly?

Join us at our first … Full post

Don’t be a technology lemming

In response to Shaan’s variant on the old “if you question the value of any change you must be a Luddite” argument, I was going to write a lemming-based parody. I didn’t, mainly because I didn’t want to perpetuate the lemming mass-suicide misconception. Instead, I’ll answer the point more directly.

Autodesk will acheive better success in convincing customers about Cloud computing and other concepts by actively and interactively engaging with them. Addressing their specific and legitimate concerns has a chance of success if the concepts have merit. Insultingly likening customers to allegedly stupid animals isn’t going to convince anyone.

Besides, the point has little validity. Armadillos have 20 species, are currently dramatically increasing their territory in North America, and have been around rather longer than humans. Maybe we should wait until we’ve been around a few tens of millions of years longer before we get too cocky about how … Full post

Let’s have your AutoCAD WS 1.6 reviews

Autodesk has just released the latest iteration of its free online CAD app, AutoCAD WS. It’s available directly via your browser or as iOS, Mac or Android apps. This is the closest Autodesk has yet come to showing us what real CAD in the Cloud can do. Autodesk has now had three years’ work behind it since buying the company responsible for this technology. I’d like you to put aside any Cloud concerns you may have and give it a fair go. Please try it out and report back what you find in a mini-review. How well does it work? The customer stories are all from organisations using it as a viewer or for simple markup edits. Is that all it can do, or does it come close to deserving to have CAD in its name?

What do I want you to try? It’s up to you, … Full post