Category: <span>Bug</span>

Category: Bug

AutoCAD, Autodesk, Bug, Civil 3D, Other Autodesk Products, Other Blogs, Review, Tip

Missing language pack fixes compared

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Having tried out the cleanup fixes from both Autodesk and Owen Wengerd, they both appear to work fine. Here are some points of comparison: Owen’s utility will work with any AutoCAD variant from 2007 on; Autodesk’s fix is currently restricted to Civil 3D 2009, 2010 and 2011. As this problem is definitely not confined to Civil 3D, and may need to be dealt with by non-Civil 3D users, that could be the dealbreaker right there. Owen’s can be installed by anyone by simply copying a file and loading it when needed or in the Startup Suite; Autodesk’s requires admin rights …

Announcement, AutoCAD, AutoCAD 2007, AutoCAD 2008, AutoCAD 2009, AutoCAD 2010, AutoCAD 2011, Autodesk, Bug, Development, Other Autodesk Products, Other Blogs, Other Sites, Win

Another language pack cleanup solution

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My CADLock, Inc. colleague, Owen Wengerd has posted about a fix utility he has written to help clean up drawings infested with the language pack problem discussed here. I have not yet tested Owen’s utility*, but as this should run in any AutoCAD-based product from 2007 on, it could well be a better partial solution than Autodesk’s Civil 3D-only (so far) patches. Autodesk still needs to sort out its dodgy templates, of course, and should probably provide its own non-Civil 3D fixes, if only to maintain a little corporate self-respect. As Owen has a long and distinguished history of being …

Announcement, AutoCAD, Autodesk, Bug, Customer Service, Other Autodesk Products, Win

Partial fix for language pack problem

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The Civil 3D group within Autodesk has moved impressively quickly in providing a partial solution to the language pack problem I described earlier. What has been provided so far is a set of patches for Civil 3D 2009, 2010 and 2011 that allow Civil 3D users to remove the spurious language pack flag by opening and re-saving the affected drawings. I have not yet tested this, but I am informed that it works. What’s left to do? Obviously, not all recipients of these drawings are going to have Civil 3D. In fact, prior to isolating Civil 3D as one definite …

Bug, Customer Service, Customisation, Development, Fail, Interoperability, Other Autodesk Products

Civil 3D 2011 ANZ comes complete with “virus”

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If you install Civil 3D 2011 using the ANZ (Australia/New Zealand) profile, when you start it up for the first time, you will see a large warning indicating that the drawing requires an Asian language pack to be installed. It also warns that this is a symptom of the acad.vlx virus: Now I know that in this case it’s not an actual virus causing the problem, but rather the ANZ template drawing being “infected” with this Language Pack requirement. I have had to deal with quite a few incoming drawings in this state, and that’s painful enough without Autodesk also …

AutoCAD, AutoCAD 2011, Bug, Cloud, Customer Service, Customisation, Development, Other Autodesk Products, Subscription, Tip, Web Stuff

Filling the holes in Autodesk’s CHM Help stopgap

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It was good to see Autodesk react to criticism of AutoCAD 2011’s browser-based Help with an acknowledgement of the problems and an attempt to provide a workaround by making a zip file of CHM files available for download. That’s much better than ignoring people’s concerns, denying the validity of those concerns or shooting the messenger, which has been known to happen in the past. However, there are some holes in the workaround, only some of which can be filled. Under 64-bit Windows 7, the Search pane is blank, as it is in the CHM Help for earlier releases on that platform. This …

AutoCAD, AutoCAD 2010, Autodesk, Bug, Customer Service, Win

Autodesk shows Dassault how to treat customers

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There are areas of Autodesk’s treatment of customers that leaves much to be desired, and I will most likely continue to be critical of that until a) I die; b) Autodesk dies; or c) the bad stuff stops happening. One thing for which Autodesk deserves praise is the distribution of bug fixes to its customers, without imposing the sort of conditions that SolidWorks customers have to put up with. Do Autodesk customers need to be on Subscription to receive bug fixes? No, they do not. Do Autodesk customers need to have purchased the software within the last 90 days to …

AutoCAD 2009, AutoCAD 2010, Bug, Performance

AutoCAD 2009 & 2010 users – out of memory errors?

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Some of the users I support have repeated out-of-memory errors while editing fairly simple drawings. I have some 2010 users who suffer from this problem while others using the same drawings on the same hardware get by without ever seeing it. When swapping users to differerent PCs, the problem seems to follow the user. Despite various experiments, I have no idea what is going on here. Is this happening to you or anybody you work with? Have you managed to work out if there is something that triggers it? Is there a user interface setting or method of drawing that …

AutoCAD, Bug, Comments, Performance

Does your AutoCAD get its wrods worng?

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A problem I’ve seen affecting keyboard users (particularly fast ones) in recent AutoCADs (since 2006) is that the characters entered into the command line are not always the ones you typed. Or rather, they are the ones you typed, just not in the right order. In particular, I’ve seen the first couple of characters get messed up, so you might get ILNE instead of LINE. In addition to the annoyance factor, this is something of a productivity killer. Has this happened to you? If so, please comment. Any comment is welcome, but it would be great if you could provide the …

AutoCAD, Autodesk, Bug, LISP, Tip

AutoCAD virus protection update

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As I mentioned in my last post, I had some reservations about the code provided by Autodesk to deal with suspect acad.vlx and logo.gif files. Based on a suggestion from Jimmy Bergmark, I have written my own, safer version which you can download here: clean_virus_safe.lsp. The comments at the top of the clean_virus_safe.lsp file explain what to do with it, but I will reproduce some of the relevant points here. Purpose: Checks for existence of acad.vlx and logo.gif files, which are associated with virus AL/Logo-A, also known as ACAD/Unexplode, ACAD/Agent.A or ACM_UNEXPLODE.B. Written as a safer alternative to Autodesk’s code …

AutoCAD, Autodesk, Bug, LISP, Other Blogs, Tip

Another AutoCAD malware warning

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Shaan Hurley has posted some useful information about another AutoCAD-based virus that is doing the rounds, and I strongly suggest you read it. However, I have some reservations about the solution that is posted there and in the Autodesk knowledgebase. The LISP code suggested will delete any files called acad.vlx or logo.gif that are located in the current user’s current AutoCAD search path. There are a couple of problems with that. The search path will change depending on the user, the profile, the startup folder and the drawing folder. That means you can’t just use the code once and expect …

AutoCAD 2010, Bug, Customer Service, Interoperability, Other Autodesk Products, Raster Design

Hotfix available for Raster Design licensing issue

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Thanks to Brian and Rick for pointing out the availability of a hotfix for Raster Design 2010’s standalone/network license incompatibility. As a bonus, it also fixes some Raster Design / Civil 3D stability issues. The hotfix is available here, and as always with patches, fixes, service packs and updates, read the readme first. Note that although this fixes the most common scenario where a network Raster Design needs to work on a standalone AutoCAD, it does not fix the opposite scenario. So if you have a bunch of network licensed AutoCAD variants available to you and you have a standalone …

AutoCAD, Autodesk, Bug, Cadalyst, Other Blogs, Polls, Rant, Thoughts

The 12-month cycle and shipping software with known bugs

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In a recent blog post, Deelip Menezes appears to be shocked by the very idea that a particular CAD company (no, not Autodesk) would ship software that contains known bugs. I thought he was joking, because he’s surely aware that practically all software companies with highly complex products release software with known bugs. As Deelip points out, those companies with 12-month cycles are particularly prone to doing this. There is no possible way any company can release something as complex as a CAD application within a fixed 12-month cycle without it containing dozens* of known bugs (because there isn’t time …

AutoCAD, AutoCAD 2000, AutoCAD 2007, AutoCAD 2008, AutoCAD 2009, AutoCAD 2010, Bug, Interoperability, Tip

AutoCAD’s magic vanishing attachments

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There are now quite a few file types that you can attach to an AutoCAD drawing as a reference, in the same way that you can attach other drawings as xrefs. We’ve been able to attach other drawings since Release 11 (1990) and images since Release 14 (1997), but every release since 2007 has introduced a new kind of attachment. In AutoCAD 2010, you can now also attach PDFs, MicroStation DGNs (v7 and v8), DWF and DWFx files. But should you? Maybe not. It depends who is going to use those drawings after you. If you know for certain that …

Bug

Bug watch – mystery insect identified

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It appears that the mystery bug was in fact a mole cricket. It appears that these things are poorly understood and I should have passed it on to our local museum. I should definitely not have put it on our lawn, as it appears that these things are quite likely to be the culprit behind the damaged patches on our lawn.

Bug, Fun, Photography, Pictures, Video

Bug watch – identify this insect

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No, not the Bug Watch, just a bug you can watch. Does anybody know what this insect is? It is the second one of these we’ve found in our home in Western Australia. It’s very active and it smells horrible. YouTube Link For those of you who can’t access YouTube, here are some photos of the bug: A higher resolution version of the above picture is available here. This is the bug about to be given its freedom: On release, it buried itself in our lawn: In 25 years in Australia, I had never seen one of these until recently. …

AutoCAD, AutoCAD 2007, Bug, Tip, TrueView

Older AutoCAD loses (part of) the plot

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I know there are plenty of people still using AutoCAD 2007 and earlier, so this bug warning may save some of you some grief. I have no idea how widespread or isolated this problem is, but under some circumstances I haven’t worked out yet, AutoCAD 2007 fails to plot all of certain dynamic blocks. Some attributes have a habit of being plot-shy. Even if you don’t use dynamic blocks yourself, you could receive a set of drawings, check them on-screen, approve them, plot them and send out paper drawings without all of their parts. Unless you’re carefully manually checking the …

Autodesk, Bug, Customer Service, Rant, Web Stuff

What a crock!

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Just when I thought it wasn’t possible for my Autodesk discussion group experience to get any worse, it has. Much worse. I stated before that in the 15 November update, some Einstein decided it would be fun to copy my private work email address over the top of my public user ID, automatically making it visible to all and sundry in many places. I should note at this point that publishing somebody’s email address without consent is illegal in some locations, including here in Australia. So to the best of my knowledge (not that I’m a lawyer), Autodesk is not …

Autodesk, Bug, Customer Service, Rant, Web Stuff

Autodesk discussion group maintenance failure

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I must admit that I wasn’t really expecting the November 15 Autodesk discussion group maintenance effort to come up with the goods and make everything all better again. However, it appears that even my lowly expectations were nothing but naive optimism. Here are the changes I see: The old messages and Plain Text new messages that had their paragraphs stripped out have had them returned. This is the end of the good news, as far as I can tell. If you only ever like reading positive things, particularly about Autodesk, I suggest you stop reading now. Rich Text messages have had …

Autodesk, Bug, Customer Service, Web Stuff

Autodesk discussion group maintenance this weekend

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According to a notice on the Autodesk discussion groups, they will be down for maintenance for a while this wekend. The scheduled downtime period (in terms of GMT/UTC) is 7 AM Saturday, 15 November 2008 to 5 AM Sunday, 16 November 2008. Fingers crossed for some big improvements, they are desperately overdue!

Autodesk, Bug, Customer Service, Rant, Web Stuff

Autodesk discussion groups – signs of life?

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After an extraordinarily long period of total silence about the dreadful state of the appallingly-updated Autodesk discussion groups, it seems that the sleeping monster has raised an eyelid. Although it unfortunately indicates that Autodesk intends to try to patch up the new system rather than throwing it away, there is now a “sticky” post at the top of each forum containing the following text: Your continued patience is appreciated as we work to resolve the discussion group issues you have been reporting. We understand the impact these issues have on your productivity, and want to assure you we are continuing …