As announced by Shaan Hurley, Autodesk has made some changes to the AutoCAD 2011 online Help system. Please check it out and see what you think. After a short time with it, here are my experiences using IE6 (yes, I know). As this is a dynamic system and dependent on browser characteristics, Internet connectivity [...]
 12 May 2010, 1:29 pm |  12 comments | Tags: AutoCAD, AutoCAD 2011, Cloud, Fail, Help, Search | Category: AutoCAD, AutoCAD 2011, Cloud, Fail, Other Blogs, Performance, Web Stuff It was good to see Autodesk react to criticism of AutoCAD 2011′s browser-based Help with an acknowledgement of the problems and an attempt to provide a workaround by making a zip file of CHM files available for download. That’s much better than ignoring people’s concerns, denying the validity of those concerns or shooting the messenger, [...] 7 May 2010, 1:18 pm | 6 comments | Tags: AutoCAD, AutoCAD 2011, CHM, Civil 3D, Download, Express Tools, Help, Subscription, Tip | Category: AutoCAD, AutoCAD 2011, Bug, Cloud, Customer Service, Customisation, Development, Other Autodesk Products, Subscription, Tip, Web Stuff Personally, I find most April fool jokes to be pretty lame. I considered doing one myself, and had what I thought was a pretty convincing idea, but finally decided against it. Maybe next year. This year, there was one definite exception to the lameness rule. It was well set up, clever and funny. Siemens [...] 2 April 2010, 12:57 pm | 3 comments | Tags: Autodesk, Cluelessness, Siemens | Category: 3D, Autodesk, Cloud, Fail, Fun, Other Blogs, Other Sites, Rant, Web Stuff With all this talk of clouds in the air, it is interesting to note that Autodesk has moved AutoCAD’s Help system to a browser-based format, with online access as the default. So, how has Autodesk done with this first dipping of its toes into the cloudy waters with its primary mainstream product? I’ve already [...] 28 March 2010, 9:20 am | 15 comments | Tags: AutoCAD, AutoCAD 2011, Comments, Help, Performance, Polls, User Interface, User Reaction | Category: AutoCAD, AutoCAD 2011, Cloud, Comments, Performance, Polls On the Project Butterfly blog, a recent poll gave these choices: I can’t work without the command line I think it’s time for a new way to draw without the command line In a follow-up post, the observation was made that “We thought that only a few people would work without a command line, [...] 26 February 2010, 5:34 pm | 15 comments | Tags: Command line, Polls, Project Butterfly | Category: Autodesk, Cloud, Comments, Other Autodesk Products, Other Blogs, Polls, Spin Autodesk’s Project Butterfly is its latest offering in the Cloud (Software as a Service, SaaS, web-based software, whatever) area. This is a Labs technology preview (i.e. it ain’t cooked yet) of browser-based drawing system based on Autodesk’s purchase of Visual Tao. The idea is that no software other than a browser is required to [...] 21 January 2010, 10:52 am | 6 comments | Tags: Autodesk, Cloud, Labs, Project Butterfly, SaaS, Scott Sheppard, Video, Web Stuff | Category: Autodesk, Cloud, Other Autodesk Products, Other Blogs, Review, Video, Web Stuff |
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AutoCAD 2011 Help system is not popular
My poll on this subject is still running (see right), but so far about 2/3 of respondents rate AutoCAD 2011′s new browser-based Help system as 0, 1 or 2 stars out of 5 (total fail, very poor or poor). Frankly, I’m surprised it’s doing as well as that. Have a look at this discussion [...]