Dear Autodesk Recap 360 team…

…your software (, came with AutoCAD 2017) fails to allow sign-in (a prerequisite to connection to the cloud) in a secure proxy server environment. This happens (see picture):


I am online. I did try to inform you about this problem using the feedback mechanism in the product. This allowed me to type my problem report, but on hitting the send feedback button, I got this (see picture):

autodeskrecap360cantsignin2Full post

Battle of the Bullshit part 3 – Beyond Bentley

Somebody at Autodesk really does seem to have it in for Bentley right now. I thought they were friends? Oh well, times change.

Autodesk has launched a campaign to promote its BIM offerings for transportation projects and is promoting this via emails to existing customers, all of which is fair enough. It’s suggesting BIM is a better tool than traditional CAD for such projects. Another reasonable claim, so it’s appropriate for us to evaluate the arguments and examine the options.

What did Autodesk decide to call its campaign? Beyond AutoCAD? Beyond CAD? To BIM and Beyond?

None of (continued…) Full post

Hotfix for AutoCAD 2017 SP1 Autoloader bug

As reported earlier, AutoCAD 2017 SP1 breaks third-party add-ins that use the officially approved Autoloader mechanism. Autodesk is to be commended for acting quickly to produce a hotfix for this. In order to make this hotfix available quickly, Autodesk has taken the very unusual step of allowing a third party to distribute it. See this post from Jimmy Bergmark, who pointed out the bug in the first place. Kudos to whoever at Autodesk made the call to think outside the box to do this. It’s a very un-Autodesk Corporate thing to do, and particularly commendable for (continued…) Full post

Last chance to buy Autodesk software – should you take it?

If, like me, you’ve been receiving increasingly eager Autodesk emails urging you to action, you’ll already be aware that Autodesk will end the sale of its last remaining perpetual license software lines on 31 July 2016. The End Time has already arrived for AutoCAD, so the only way you can now buy any form of AutoCAD perpetual license is as part of a Suite, and you must also commit to a maintenance plan. Of course, any Suite is substantially more expensive than AutoCAD, both in terms of initial cost and ongoing maintenance fees. However, if you only buy software and (continued…) Full post

Suites to be replaced by Autodesk industry collections

I just got this email. Maybe you did too:

Dear Christopher [sic],
I have some important information to share with you.
As we continue our transition to a fully subscription-based business, we remain committed to providing you greater value, more flexibility, and a simpler way to access the Autodesk software you need.
On August 1, 2016, we will introduce Autodesk industry collections and end the sale of Autodesk Design & Creation Suites.
Industry collections will provide you access to a wide selection of the essential Autodesk software for (continued…) Full post

MDT users and other Autodesk orphans, let’s have your good news stories!

I was going to ignore this subject, but I’ve changed my mind because it allows me to post something positive about Autodesk. After all, I do try to post positive things; it’s hardly my fault that Autodesk has a habit of making it difficult.

In upFront eZine #756, Autodesk’s Andrew Anagnost (or was it Clay Helm?) had the following to say, and must say I agree totally with the first sentence:

The best evidence is how we have behaved historically. When we included Mechanical Desktop with Inventor, the media complained that (continued…) Full post

Who is telling the truth in Autodesk’s Cloud PR trainwreck?

Does Autodesk intend to move all its applications exclusively to the Cloud? That is, online only and no longer available on the desktop? Autodesk people who say yes:

Carl Bass, CEO
Phil Bernstein, Vice President, Building Industry Strategy and Relations
Scott Sheppard, Autodesk Labs Software Development Manager (with private Cloud caveat)

Autodesk people who say no:

Kenneth Pimentel, Director, Visual Communications Solutions Andrew Anagnost, Senior Vice President of Industry Strategy and Marketing
Clay Helm, Public Relations Manager for Manufacturing, Cross-Platform, Sustainability, and Consumers (continued…) Full post

AutoCAD Help suckage to continue – confirmed

In a recent post on Between the Lines, Shaan passed on the following response from the AutoCAD Team:

There has been some recent discussions about the built-in help system in AutoCAD 2013, both positive and some criticism.  As our longtime users know, AutoCAD help has been through many evolutions.

We are particularly proud of the new AutoCAD 2013 online learning environment we recently released (AutoCAD Online Help Mid-Year Updates.) This update addressed several user requested fixes and changes, and we will continue to take our direction from our user’s feedback.

We do recognize that the online learning environment (continued…) Full post

Trebling upgrade prices was not enough for Autodesk

A blog post from BIM person Gregory Arkin contains a number of confidently-made statements about what Autodesk intends to do with its upgrade and Subscription pricing model. If the information is correct, the news is all bad for customers. The prices for both upgrade and Subscription are getting jacked up substantially. In fact, for upgraders the pricing (70% of full whack for the cheapest upgrade) will be completely non-viable and you’ll effectively be forced onto Subscription. This goes beyond the trebling of upgrade prices that Autodesk’s Callan Carpenter spent some time defending here two (continued…) Full post

Autodesk edges towards taking money for Cloud services

In an email to Subscription customers, Autodesk made several announcements about its Autodesk 360 Cloud services.

  • Subscription users now get 25 GB per seat of Cloud storage, up from 3 GB. Non-Subscription users who create an Autodesk 360 account get 3 GB. The intent here, as with the trebling of upgrade costs, is to get you hooked on Subscription so you become a permanent revenue stream.
  • More services are now available, apparently, but the list of services looks about the same to me. The table that lists which services are available for which products can be found here. If (continued…) Full post
  • Cloud concerns – security again

    It’s probably worth pointing out that if you you have no problem emailing your designs around the place without some form of protection or encryption, there’s little point in getting all worked up about Cloud security. Email isn’t remotely secure. FTP isn’t exactly watertight, either. If you’re still interested in Cloud security issues, this post includes some relevant links you might like to peruse.

    First, here’s what Autodesk’s Scott Sheppard had to say about Project Photofly (now 123D Catch Beta) security last month: Project Photofly FAQ: What about the security of my data? This covers some of the (continued…) Full post

    Autodesk Cloud-based structural engineering software review

    As I’ve already discussed, one of the areas where CAD on the Cloud shows potential is in handling specific tasks that require performing intensive calculations that are suitable for sharing among many processors. That sounds great in theory, and a lot of Cloud marketing (e.g. Virtually Infinite Computing) emphasises that point.

    OK, that sounds promising, but how does it pan out in real life? One problem dissuading me from finding out is that Autodesk is being very restrictive with access to many of its Autodesk Cloud products (I’d probably throw a few sample render jobs into (continued…) Full post

    Autodesk Cloud interview May 2010 – Part 3

    Steve: Another issue I have with Cloud-based environments is the lack of customisation. One of the things that makes AutoCAD so efficient for people is that they can get it exactly the way they want it. With a browser-based environment, we’re pretty much stuck with what you guys decide to give us. Can you see any solution to that in the longer term?

    Tal: From a pure technical point of view, there’s not a lot of difference in terms of the way you can customise an application on the desktop versus customising it on the web. I think AutoCAD, having (continued…) Full post

    Autodesk Cloud interview May 2010 – Part 2

    Steve: Autodesk is currently giving away these Cloud-based services, Butterfly for example. Presumably you’re not going to keep doing that for ever. Are you going to start charging for these services eventually?

    Guri: Again, you’re pushing us to talk about future. Currently, for as long as this is in a Labs environment, we’re encouraging users to use it and we’re giving it free in the Labs environment and we’re not putting any limits on it during the Labs experiment. Once we make it a commercial product we may change that.

    Steve: I put a poll on my blog asking readers (continued…) Full post

    Autodesk Cloud interview May 2010 – Part 1

    On 26 May 2010, I had the opportunity to ask Autodesk some questions about the Cloud in general and what was then Project Butterfly (now AutoCAD WS) in particular. The Autodesk people were:

    • Guri Stark,Vice President, AutoCAD & Platform Products
    • Tal Weiss, R&D Center Manager (Israel)
    • Noah Cole, Corporate Media Relations

    The interview was conducted by phone conference with no prior notice of the questions. Here is the first part of the interview, which I will be posting in three sections.

    Steve: Guri, are you responsible for all of Autodesk’s Cloud-based offerings?

    Guri: Tal and I are responsible (continued…) Full post

    All major Autodesk products on the Cloud by 2014?

    As reported by multiple on-line news outlets, Autodesk just announced that it is increasing its research and development budget (having slashed it last year), and increasing the percentage of that budget on the Cloud. Carl Bass:

    When there are technology transitions in place, you better be more mindful of that, or you become roadkill.

    That’s fair enough. Autodesk would be stupid to ignore the Cloud, and needs to bet at least some of its cash on anything that stands a significant chance of being important. This quote from Autodesk spokesman Paul Sullivan gets more (continued…) Full post

    Cloud concerns – terms and conditions

    I just used Autodesk Cloud Documents for the first time, and was asked to confirm my acceptance of the Terms of Service. Fair enough. But just what is in those terms, and what do they mean to you if you are dubious about using the Cloud? Will you be reassured by what you find there? Maybe not. Here are a few clauses that might make you go hmmm…

    The terms applicable to a particular service may vary.

    Translation: Autodesk can move the goalposts.

    Autodesk has the right (but not the obligation) to monitor Your usage of the Service to verify (continued…) Full post

    Autodesk Cloud – don’t panic, business as usual

    Autodesk recently made a big announcement about its Cloud initiatives, and reactions have been all over the place. Some people can barely contain their breathless excitement while others are outraged to the point of passing out the pitchforks. Why? It’s pretty much business as usual.

    It’s nothing like Dassault’s disastrous we’re-moving-you-to-the-Cloud FUD campaign against its own product, SolidWorks. There’s no hint here of AutoCAD (real AutoCAD, I mean, not “AutoCAD” WS) being moved to the Cloud, or anything as radical as that. (Yes, I know there’s a limited experiment along those lines but that’s nothing to do with this announcement). (continued…) Full post

    AutoCAD 2012 – Autodesk adds an uninstallation analgesic

    One of the more painful aspects of dealing with installations of recent releases of AutoCAD and related products is that although you might run a single setup routine to install what you think is a single application, the end result is a mass of different components being installed. Each of these components is considered a separate program by Windows, and needs uninstalling separately. Frankly, this is manifestly antisocial behaviour.

    I have complained to Autodesk about this ever since it started happening, but the number of sub-installations has been getting greater rather than smaller. Now Autodesk has provided an uninstallation tool, which (continued…) Full post

    Installation tip – save time and space

    If you download AutoCAD or other Autodesk products from either the trial or Subscription sites, the executable you get (e.g. AutoCAD_2012_English_Win_32bit.exe) is actually a self-extracting archive rather than a real installer. When you run it, you are prompted for a destination folder, with a default location such as this:


    The actual installer (setup.exe) and all of the files it needs are then unzipped and placed in a folder structure in that location. When the extraction is finished, the self-extracting executable automatically runs setup.exe and the installation proper can begin. Once the installation is complete, the extracted files are left in (continued…) Full post