Ribbon poll roundup

Further to my last post, Here is a brief summary of this blog’s various poll results that relate in some way to Ribbon and CIP use. The most recent polls are at the top of the list. I have placed in bold those percentages that relate directly to the proportion of AutoCAD Ribbon use among the voters on this blog.

  • AutoCAD 2010 users’  Ribbon use: 44% (AutoCAD 2010 users’ CIP on: 36%)
  • Ribbon love: 28%
  • AutoCAD 2010 menu bar non-users: 23%
  • Inventor Ribbon use: 44% (Inventor 2010 users’ Ribbon use: 59%)
  • Revit Ribbon use: 42% (Revit 2010 users’ Ribbon use: 58%)
  • AutoCAD Ribbon use: 32% (AutoCAD 2009/2010 users’ Ribbon use: 38%)
  • CIP on: 27%
  • AutoCAD 2009 menu bar non-users: 21%
  • AutoCAD 2009 Ribbon one of 3 best new features: 11%
  • AutoCAD 2009 Ribbon turned on in some way: 29% (fully visible 13%)

The polls were run at …

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Not a topic to be debated publicly

Over on the oft-entertaining Deelip.com, there was an interesting comment made by Autodesk’s Scott Sheppard. After going back and forth a few times over Autodesk’s then-failure to allow Indian customers legal access to certain free Autodesk software downloads, Scott said this:

I defer to Autodesk Legal on these matters which is where I get my guidance. This is not a topic to be debated publicly. As one of our most active Labs participants, I was just sharing some information with you and your readers.

On the face of it, Scott’s “not a topic to be debated publicly” comment seems pretty silly. Ralph Grabowski certainly saw it that way. In these blog-happy days, a lot of things that Autodesk may not like to see discussed are going to be discussed publicly. Autodesk needs to get used to that fact. Attempting to suppress public discussion of Autodesk policies is not just …

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Filling the holes in Autodesk’s CHM Help stopgap

It was good to see Autodesk react to criticism of AutoCAD 2011’s browser-based Help with an acknowledgement of the problems and an attempt to provide a workaround by making a zip file of CHM files available for download. That’s much better than ignoring people’s concerns, denying the validity of those concerns or shooting the messenger, which has been known to happen in the past.

However, there are some holes in the workaround, only some of which can be filled.

  • Under 64-bit Windows 7, the Search pane is blank, as it is in the CHM Help for earlier releases on that platform. This is stated on the download page. Index works well, but Search doesn’t. As Search is one of the worst aspects of the browser-based Help, this is a rather unfortunate.
  • There is no obvious way of making the CHMs provide contextual help. Don’t bother pointing at acad181.chm …

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Can you work without a command line?

On the Project Butterfly blog, a recent poll gave these choices:

  • I can’t work without the command line
  • I think it’s time for a new way to draw without the command line

In a follow-up post, the observation was made that “We thought that only a few people would work without a command line, but the results were refreshing.” Apparently, only 66% of respondents selected the first of the available options.

To this I respond, “Beware the trap of the biased sample”. The poll asked people who are largely users of a product that involves drawing without a command line if they can work without it. In response, an amazing 2/3 of them say “I can’t work without the command line”, i.e. they can’t possibly do what they are currently doing, every time they use the product on which the blog is based.

How is …

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AutoCAD does a Cheshire Cat

In Alice’s Adventures in Wonderland, the Cheshire Cat gradually disappears until nothing is left but its smile. The AutoCAD packaging has done the same thing over the years until now nothing is left but the 0s and 1s. In Release 13, one box was not enough to keep all the materials, but Autodesk gradually slimmed it down until in recent years your slab of upgrade or Subscription cash gets you nothing but a DVD in a case (with or without a pack of cards). However, you can go cap in hand to Autodesk and ask for a real manual of your choice, which will be shipped to you free of charge.

A few days ago, Subscription customers in 37 countries were all automatically opted in to a download-only upgrade mechanism for all Autodesk software, not just AutoCAD. Here are Autodesk’s stated reasons:

  • Convenience—It’s more convenient than installing …

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How will you react to Autodesk’s new upgrade pricing?

As I reported early last year, Autodesk is going to discourage you from paying for upgrades as and when you see fit. It is doing this by charging you 50% of the cost of a full license to upgrade from the previous release. The same 50% cost will apply if you crossgrade [edit: crossgrade from an non-current release, that is] (say if you move from AutoCAD to a vertical). If your product is more than three releases old, you can’t upgrade. This change takes effect from 16 March 2010. There were some discounted upgrade offers to get you signed over early, but these have now expired. If you are thinking of upgrading or crossgrading, I suggest you contact your reseller, get out your calculator and consider doing it in the next few weeks.

There is some laughable doublespeak in the Autodesk marketing of this change, such as “streamlining …

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Autodesk’s cloudy drawing offering

Autodesk’s Project Butterfly is its latest offering in the Cloud (Software as a Service, SaaS, web-based software, whatever) area. This is a Labs technology preview (i.e. it ain’t cooked yet) of browser-based drawing system based on Autodesk’s purchase of Visual Tao. The idea is that no software other than a browser is required to create, edit or just view drawings. To try it out, head to http://butterfly.autodesk.com/ and pick on Try Now. If you’re interested in going further with it, you will need to create an account, which is a quick and painless process. This account is separate from your Autodesk ID.

For more details, see Scott Sheppard’s posts here and here, the Project Butterfly blog, and the Project Butterfly page on the Autodesk Labs site, which includes a series of videos such as this one:

I’ve had a brief play with …

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Hope for Autodesk FM Desktop orphans

For those of us who have been following Autodesk for decades, it’s a familiar story. Autodesk buys a company or its technology, makes an Autodesk product out of it, and initially promotes it as the best thing since sliced bread. Autodesk subsequently ignores it to death, before finally killing it off and leaving customers in the lurch.

Autodesk FM Desktop suffered this fate, and if you go looking for information about the product on the Autodesk site you’ll find only a few dregs left over from the days when this was a viable product. At least in this case Autodesk has belatedly arranged a path out of the mire for its customers. FM:Systems will be taking over Autodesk’s FM customers, and your Autodesk FM Desktop licenses can be converted to FM:Interact Workplace Management Suite licenses. There is no data transfer mechanism yet (other than a DWF import), but something …

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Trusting Autodesk? Contemplating a new product

Last week, in my capacity as a de facto CAD manager for a large public utility company, I was having a chat with an Autodesk Australia person (he’s a nice guy and very honest, by the way). The topic of conversation moved to the new AutoCAD-based vertical, Plant 3D 2010. At that stage, I had not even installed the 30-day trial, but I still raised some of the issues that potentially stood in the way of the company adopting this apparently highly suitable product.

In a word, it comes down to trust. Each drawing used or issued by this utility is a legal document with a potentially very long life ahead of it. I showed the Autodesk person a drawing issued in 1901. The assets documented by that drawing are still in use today; indeed, many thousands of people daily depend heavily on them. Before we invest our money, time …

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Ribbon acceptance in AutoCAD and Revit

AutoCAD Ribbon use (and non-use) may have been the hottest topic on this blog to date, but it’s a storm in a teacup compared with what has been going on between Revit users and Autodesk. More on that later, but for now I’d just like to pass on a statement made by Autodesk BIM Design Product Line Manager Anthony A. Hauck on the AUGI forums that:

Recent data on other Autodesk applications having both the new and “classic” UI show about a 2 : 1 split in favor of the new UI.

I would be interested to know the full details behind this assertion. Whenever I see a baldly-stated statistic like this, my first thought is “where did it come from?” Without full details of the data and how it was obtained, every statistic like this is suspect at best. It could just as easily be useless or misleading. …

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Hotfix available for Raster Design licensing issue

Thanks to Brian and Rick for pointing out the availability of a hotfix for Raster Design 2010’s standalone/network license incompatibility. As a bonus, it also fixes some Raster Design / Civil 3D stability issues.

The hotfix is available here, and as always with patches, fixes, service packs and updates, read the readme first.

Note that although this fixes the most common scenario where a network Raster Design needs to work on a standalone AutoCAD, it does not fix the opposite scenario. So if you have a bunch of network licensed AutoCAD variants available to you and you have a standalone license of Raster Design because you’re the only person in the office who needs it, you’re still out of luck. If you’re in such a position, I think you have a very strong case for a no-cost change from standalone to network licensing for Raster …

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AutoCAD 2010 – Putting things back to “normal”

Edit: If you’re running a more recent release of AutoCAD, have a look at the post AutoCAD 2017 – Putting things back to “normal” instead.

Easily the most popular post on this blog, in terms of both hits and comments, is AutoCAD 2009 – Putting things back to “normal”. Lots of people seemed to find it useful, so I guess it’s worth doing an updated sequel for the current release. Much of this post is the same as the original, but there are differences.

Note: there are updated versions of this post for AutoCAD 2011 and 2012.

One thing that’s regularly asked whenever a new AutoCAD release hits the streets is how to make it work like earlier releases. As I stated in my original post, I think you should give any new features a fighting chance before turning them off or ignoring them. The …

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Autodesk’s Revit rebellion reaction

It’s time to examine how Autodesk has reacted to the widespread criticism of Revit 2010. Is Autodesk listening? To be more specific, is Autodesk’s Revit team listening?

The Good

It has been good to see extensive public participation by Autodesk people in various discussions in different places. The Revit team isn’t hiding. It is asking for feedback on the Autodesk discussion groups, the AUGI forums and its own blogs, and getting lots of it. Much of it is negative, but it is to Autodesk’s credit that I’m not seeing much in the way of denial, or demands that the criticism must be constructive. I’ve been trying in vain for years to convince some people at Autodesk that denial is counterproductive and that criticism doesn’t have to be constructive to be useful.

The sort of messenger-shooting that I’ve seen some Autodesk people do from time to over the years (*cough* …

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Revolt of the Revit Ribbon Renegades

I hesitate to cover this subject because my understanding of Revit is very close to nil. I’m going to cover it anyway, because it relates to the Does Autodesk Listen? theme that I’ve discussed here in the past.

Revit 2010 has appeared with a Ribbon interface, and many users don’t like it. Some well-known Revit users, including bloggers, former Autodesk employees and Revit founders, have railed against the new release. Autodesk has been accused of ignoring long-standing wishlists and pre-release feedback. Autodesk has (it is said) wasted precious development resources by introducing a badly-designed and poorly-performing pretty new face at the expense of solving long-standing and much-requested improvements to the core product. The main complaint appears to be that Autodesk didn’t do much with this release, other than introducing an interface that doesn’t work as well as the one it replaced.

All this will sound very familiar to …

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Network/standalone clash is confined to Raster Design

Autodesk has been in touch to confirm that the failure to allow a mixed network/standalone environment is confined to Raster Design. I haven’t yet tested this myself, but I’ve been told unequivocally that you can mix standalone and network license models for the major products.

Here is the official Autodesk response to the issue:

We are very aware of the issue currently relating to the co-existence of an AutoCAD SLM (stand-alone license) and AutoCAD Raster Design NLM (network license) configuration. This was not an intentional “change of licensing policy” as expressed in some blog posts this week, but an unfortunate side effect of updating our licensing technology for SLM (stand-alone) seats to be in sync with our NLM seats for all AutoCAD-based products. We can only apologize for this new behavior experienced by customers upgrade to 2010 version products.

We are currently pursuing a couple of options to rectify this …

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Autodesk plans to fix Raster Design licensing SNAFU

I have been in touch with various people at Autodesk about Raster Design 2010’s failure to work in a mixed standalone/network environment. These people have all been suitably apologetic, they assure me it wasn’t a deliberate move on Autodesk’s part, and that moves are afoot to provide a solution fairly soon. For example:

Our intention was never to cause such inconvenience for our Raster customers with the licensing change. We are currently working on a solution and hope to have more information in the coming weeks.

And:

…we are very aware of the issue currently relating to the co-existence of an AutoCAD SLM and Raster Design NLM. This was not an intentional “change of licensing policy”, but an unfortunate side effect of updating our licensing technology for SLM (stand-alone) seats to be in sync with our NLM seats for all AutoCAD-based products. I can only apologize for this new …

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Autodesk messes up Raster Design 2010 licensing

I was horrified to learn (in this Autodesk Discussion Group thread) that Autodesk has changed the rules as far as the way Raster Design licenses are handled. It’s quite possible that Autodesk has also done this with other products that I’m not yet aware of. If so, please comment and let me know.

If you’re not familiar with Raster Design, it’s an Autodesk add-on that adds raster handling capabilities to AutoCAD and AutoCAD-based products. The change that has been introduced is that the licensing method of AutoCAD and Raster Design now has to match. That is, if your AutoCAD is standalone, the network version of Raster Design won’t run on it, and vice versa.

Why does this matter? Let’s say you’re a CAD Manager in this scenario:

You have a hundred AutoCAD users, half of which are full-time users with standalone licenses and the other half who are mainly part-time …

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Autodesk answers – 3 of 4

The third question, courtesy of Earl Kubaskie, is:

Q: I would ask why there seems to be so little cooperation between the development teams. Vanilla, Map 3D, Civil 3D, each seem to be separate little empires. ACA might be in there, too, but I don’t use it, and thus I don’t apply for the betas.

I would think that closer interaction (and consolidation of beta testing teams) would smooth out the process – and maybe help get Matt his wish re bonus packs.

A: This is an ongoing area of focus for us, and this year we are making further changes that we believe will help bring the AutoCAD family of products closer together. In this release you’ll see consistency between the user interface as well as some of the new features, such as hatch enhancements, that behave similarly across AutoCAD products.

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