Polls and comments

As part of the site layout changes here, the polls were moved from the right sidebar to the left. The Polls Archive page remains unchanged. The new site layout is responsive, so if you’re using a narrow browser window (e.g. on a phone), the sidebars may be automatically suppressed. If so, you can still get at the current polls using this post. Feel free to use this post to comment on any aspect of these polls. From the main page (or search results) where the comments are not immediately visible, you can comment by clicking the number next to this speech bubble icon:

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MDT users and other Autodesk orphans, let’s have your good news stories!

I was going to ignore this subject, but I’ve changed my mind because it allows me to post something positive about Autodesk. After all, I do try to post positive things; it’s hardly my fault that Autodesk has a habit of making it difficult. In upFront eZine #756, Autodesk’s Andrew Anagnost (or was it Clay Helm?) had the following to say, and must say I agree totally with the first sentence: The best evidence is how we have behaved historically. When we included Mechanical Desktop with Inventor, the media complained that we were killing Mechanical Desktop; you were probably one of them. But we didn’t; we came out with six, seven more releases of it, completely free. So, MDT users, you’re the poster child for how Autodesk looks after its customers. You’re also evidence for how wrong those nasty media naysayers can be. So here’s your opportunity to offer your gratitude to Autodesk for looking after you so well and giving you all that completely free software. Or perhaps you’re the user of another Autodesk product that fell out of fashion or was deemed a technological dead end (like desktop software, apparently). Let’s hear your good news stories about how well Autodesk treated you and your investment. If you don’t want to add a comment, there’s a poll over on the right. I look forward to seeing the “Brilliantly” option show a near-100% rating!

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Why Autodesk’s Cloud push will fail, part 1 – failure defined

It’s probably unwise to make predictions about what is going to happen in technology. If so, I’m about to be unwise. So be it; if I’m wrong you can taunt me about this post in a few years. Here’s my prediction: Autodesk’s attempt to move CAD users onto the Cloud is doomed to failure. This is the first of a series of posts that will examine what I mean by that and the reasons behind it. The first thing that’s important to lay out is what I mean by failure. What I mean is that reality will not match Autodesk’s expectation of what will happen with its products moving to the Cloud. What expectation is that? I’d say two to three years from now, every one of our products will be used online. The only way to use them will be online. Carl Bass, April 2012, TechCrunch interview So let’s say you’re an AutoCAD user. A successful Cloud push by Autodesk will mean that you and very large numbers of people just like you be using AutoCAD or an equivalent Autodesk product on the Cloud by 2014 or 2015. If that doesn’t happen for you and all the other users of Autodesk products, then that’s failure by definition. Autodesk will have failed to meet its own publicly stated goal, and that’s exactly what I’m expecting to happen. While it might look to a Cloudophile that I’m swimming against the tide of inevitability, I’m not alone here. Let’s examine what this blog’s poll respondents think about the chances of them using CAD in the Cloud: (Snapshot taken a couple of weeks ago; more votes but no percentage change since then). The poll has been running for nearly a year and attracted a sizeable number of votes. More than half of the…

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How good is Autodesk’s customer focus?

Autodesk has grown and prospered by always, as much as possible, placing the customer’s needs foremost. John Walker, 1990, The Autodesk File That was the dominant philosophy back in Autodesk’s ancient history, to the benefit of all. However, is that still the case today? I’m not going to offer an view one way or the other in this post. Instead, I will leave it open to the floor. Good or bad, please comment below using specific examples if you can. If you’re short of time, you can still use the poll on the right to express your opinion.

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Should Autodesk provide a CHM version of its AutoCAD 2013 Help?

I’ve added a poll asking this question over on the right. I would like to see this done as soon as possible as a courtesy for those customers who find the current AutoCAD 2013 Help system inadequate. If you agree, vote Yes. If you disagree (for example, you think Autodesk should instead concentrate on improving the current system), vote No. If you wish to make a comment on this specific issue, feel free.

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Trusting Autodesk – poll results

I have closed the polls asking if you trusted various companies to do the right thing by their customers. Here is a summary of the results, showing the percentage of “Yes” votes for each company. The most trusted company is at the top, the least trusted is at the bottom. Honda 69% Amazon 65% Target 52% Bricsys 43% Apple 36% Autodesk 23% Remember, this is not a scientific poll and as with all polls and surveys there will be some self-selection bias. Does anyone find anything about the above results surprising?

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Why don’t you trust Autodesk?

As I mentioned earlier, any company that wants to move its customers to the Cloud is going to need the trust of those customers. Three months ago, I started a poll to try to get some measure of how trustworthy you consider Autodesk to be, in terms of doing the right thing by its customers. The results of that poll look pretty awful for Autodesk. Right from the start, the distrusters have outnumbered the trusters by three to one, with the current results showing an overwhelming majority of respondents (77%) not trusting Autodesk. Why? What has Autodesk done in the past, or is doing now, that leads people to this level of distrust? If you have voted in this poll, I’d like to know your reasons, so please add your comments whichever way you voted. If you think there’s an issue with the question wording and/or its simple Yes/No choice, feel free to say so. There will be a number of people who have an inherent distrust of corporations, so as a control I’ve added a number of polls to try to see how much that influences the results. There are near-identical polls for a wide range of different corporations. There’s a poll for an on-line retailer and Cloud service provider (Amazon), one for a computer and gadget maker (Apple), one for another CAD company (Bricsys, makers of Bricscad), one for a maker of cars, motorbikes etc. (Honda), and one for a traditional retailer (Target). I’ll be interested to see how trustworthy you consider those corporations to be, and how they compare to Autodesk.

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How you feel about CAD in the Cloud

In February 2010, I ran a poll to gauge your feelings about CAD in the Cloud and left it going until October 2010. Just over a month ago, I asked the same question again and ran an identical poll. I have closed that second poll, and here are the comparative results (new poll at the top, old poll at the bottom): I’m not pretending this is a scientific survey. There is bound to be some self-selection and other sources of bias, as there must be with anybody’s survey processes (very much including Autodesk’s CIP). Looking at the logs, I haven’t detected any obvious attempts to interfere with the poll, although there’s nothing I can do to stop people voting multiple times if they have access to multiple IPs (e.g. a work and home account). There are fewer votes in the newer poll only because I didn’t let it run nearly as long; the rate of voting actually doubled this year. Caveats aside, what can we say about the way in which poll respondents’ views have changed in the last 18 months or so? The most obvious change is a marked reduction in the proportion of people who now feel Hopeful. There is a small increase in the number of voters who are now Excited or Frightened, but a big leap in those who are Concerned. Combining the two positive choices (Excited and Hopeful) to come up with a simple “Cloud approval rating”, in 2010 39% of voters were positive about CAD in the Cloud. In 2011 that number is down to 29%. In other words, people voting Cloud-positive are about a quarter down on last year. Most poll respondents here are Autodesk customers, so I think it’s fair to say that this result reflects poorly on the effectiveness of Autodesk’s…

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Cloud concerns – trust

Using any software involves some degree of trust in the vendor. Using the Cloud requires a much higher level of trust. Autodesk boss Carl Bass is a maker of carefully crafted things, so I’ll use that as an analogy. Using standalone software requires the sort of trust that a maker has in a tool manufacturer. Will the tools work properly and last a long time? Or will they break, potentially damaging the materials or even the user? Using SaaS requires that same kind of trust, plus others. Will the tool manufacturer keep making that tool? If not, will spare parts continue to be available? Will the manufacturer change the tool design so it doesn’t suit your hand any more, or doesn’t work as well on the materials you use? Beyond that, there are some aspects of the relationship that stretch this analogy somewhat. For example, a SaaS vendor resembles a manufacturer that won’t allow you to buy tools, only lease them. Except the manufacturer can change the lease terms or end it any time it likes, and then come into your workshop and take all your tools away. Oh, and this take-your-tools-away right also applies to the company that delivers the tools to your door. Using Cloud storage requires yet further levels of trust. It’s not tool manufacturer trust, it’s bank safety deposit trust. Will your carefully crafted creations be kept safe? Or will they be stolen or damaged? If they are, will you be compensated? If you can’t afford to pay the bank fees or want to use another banker because the teller was rude to you, will the bank politely return your valuables to your safe keeping or transfer them to the new bank? Or will they end up in the dumpster at the back of the bank? Trust is vital.…

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Poll of evil

I have closed the Which of these is most evil? poll, which had been running from 20 February 2009. It attracted 2,351 voters, each of whom could distribute up to three votes among thirteen (yes, that number was deliberate) candidates. Here are the ranked results: Satan (36%, 846 Votes) Microsoft (31%, 721 Votes) Apple (26%, 614 Votes) RIAA/IFPI/MPAA (26%, 601 Votes) Miley Cyrus (23%, 546 Votes) Autodesk (23%, 536 Votes) Disney (16%, 382 Votes) Google (10%, 230 Votes) Dell (7%, 172 Votes) The Pirate Bay (6%, 147 Votes) Sony (6%, 140 Votes) Steve Johnson (4%, 89 Votes) Gaahl (3%, 82 Votes) That top three is not going to shock anyone (except perhaps some fanbois), but are some surprises in the list. For example, more than a quarter of voters were aware enough of the evils of Big Content to be able to decipher the alphabet soup RIAA/IFPI/MPAA choice and select it. More than four times as many people think this litigious pack of demons is voteworthy than think the same about arch enemies The Pirate Bay. That’s not so shocking for those of us with our fingers on the pulse of popular opinion, but I was surprised to see so few people choose Big Content arch-villain Sony. Rootkit, anyone? For Autodesk, this poll is something of a triumph, with less than a quarter of voters putting the company in the top three. Mind you, Autodesk was faced with some very stiff competition, being very narrowly edged out of fifth place by Miley Cyrus. Only one in ten of you thought Google was worthy of selection. This is Google, a company that knows more about you than you do. Google, which passes out your information whenever it feels it might gain some strategic advantage from doing so, and really doesn’t care when it violates your privacy.…

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The worst feature ever added to AutoCAD is…

…the Ribbon, according to your selections in the What are the worst features ever added to AutoCAD? poll. As in the best ever poll, the winner (loser?) in this race had no serious competition. I’ve listed eleven top (bottom?) features here rather than ten, partly because the popular (unpopular?) choice Memory Overuse isn’t exactly a feature. But it’s mainly because I’d hate to see Action Recorder unfairly miss out on a well-deserved mention. Ribbon (30%) CUI (20%) Help (on line / 2012) (18%) Memory Overuse (17%) AutoCAD Today (2000i/2002) (16%) White / Cream Drawing Background (16%) Unreconciled Layers (16%) Nudge (10%) Blipmode (9%) Proxy Object Compatibility (9%) Action Recorder (8%) Given the reception the Ribbon received when it was introduced, maybe it’s unsurprising to see it top the lists here. Cloud observers may find it interesting to note that that Autodesk’s attempt to move AutoCAD’s Help on line has been very poorly received. Yo Autodesk with your Cloud an’ all, I’m really happy for you, I’ma let you finish, but on-line Help has been voted one of the worst features of all time! Of all time! The dislike of the intrusive, useful-to-some but short-lived AutoCAD Today feature remains strong a decade later. Light drawing backgrounds remain unpopular, which should not be a surprise to anyone, except maybe some people at Autodesk who thought it was a good idea to rehash old mistakes in a new and exciting way (“This time it’s magnolia!“). History, doomed to repeat, etc. As for poor old Action Recorder, that has to be the ultimate brochure feature. It’s something for Autodesk to boast about rather than something for customers to actually use; “We responded to customer requests and fulfilled AUGI wishlists for a macro recorder!” Well, you did, kind of, by giving us something that’s about as useful as a chocolate…

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The best feature ever added to AutoCAD is…

…LISP. I have now closed the What are the best features ever added to AutoCAD? poll, and the winner is AutoLISP/Visual LISP, by a long, long way. I don’t always agree with the majority view expressed in the polls here, but in this case I wholeheartedly agree. Adding LISP was the biggest and best thing that ever happened to AutoCAD. Autodesk owes an enormous debt of gratitude to John Walker for incorporating the work of David Betz, who was of course standing on the shoulders of John McCarthy. It’s a crying shame that Autodesk has been so terribly neglectful of Visual LISP for over a decade. Here are your top ten “best ever” AutoCAD features: AutoLISP / Visual LISP (32%) Paper / Model Space / Layouts (21%) Xrefs (20%) Copy / Paste between drawings (19%) Dynamic Blocks (16%) Object Snaps (15%) Layer Visibility per Viewport (12%) Undo (12%) Grips (12%) AutoSnap (9%) Something interesting I noticed is the age of these features: AutoLISP / Visual LISP – 1985 (significantly improved 1999) Paper / Model Space / Layouts – 1990 (significantly improved 1999) Xrefs – 1990 Copy / Paste between drawings – 1991 Dynamic Blocks – 2005 Object Snaps – 1984 Layer Visibility per Viewport – 1990 (improved 2008) Undo – 1986 Grips – 1992 AutoSnap – 1992 The youngest feature here is 6 years old, the oldest is 27. The average top-ten AutoCAD feature is over 20 years old. What does that tell you?

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Is a CAD in the Cloud takeover inevitable?

One argument that CAD in the Cloud supporters sometimes make is that the Cloud is taking over regardless of what anybody thinks, so we might as well just embrace it and reap the benefits. Nice try, Nostradamus, but I’ve been around computers long enough to see many Next Big Things come to nothing and am thoroughly unconvinced by such attempts at self-fulfilling prophecy. How inevitable is a CAD in the Cloud takeover, in terms of Cloud-based applications replacing traditional software? I’ve added a poll with a specific question about that, so it’s your turn to play soothsayer. What are the chances of you using a public Cloud-based application as your primary CAD software in 5 years? Please vote, and as always, your comments are welcome.

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How do you feel about CAD in the Cloud?

Early last year, I ran a poll to gauge your feelings about CAD in the Cloud. Here are the results of that poll: As you can see, the poll response bell curve was clearly biased toward the frightened end of the spectrum, and there was little in the way of excitement at the Cloudy prospects for CAD. A fair bit has happened since last February (particularly the recent Autodesk Cloud announcement), so I thought I’d see how the ground lies at the moment. Are you feeling more positive about Cloudy CAD than you were 18 months ago?  I’ve just added a poll for you to vote on, identical to last year’s. In addition, I’d love to see your comments on the subject. Is CAD in the Cloud inevitable, or is it not going to fly? If you don’t think it will take off and take over, why not? Is it going to be Heaven, Hell, or somewhere in between? I have my own views, but I’ll keep them to myself for now; the floor is yours.

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Best and worst AutoCAD features ever – polls

Using your suggestions and a few of my own, I have added two polls for you to select what are, in your opinion, the best and worst features ever added to AutoCAD. To help us find The Answer, there are 42 items in each poll, from which you can choose up to three. A few items (e.g. Action Recorder) made it into both lists, while several items in the ‘worst’ list (e.g. 2012 Array, Ribbon, Annotative Scaling) were suggested multiple times. It will be interesting to see how the poll results pan out.

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What are the best and worst features ever added to AutoCAD?

Audience participation time, I think. A comment on one of AutoCAD 2012’s new features recently set me thinking about what were the worst features ever introduced to AutoCAD. That in turn got me thinking about what were the best. I’ll keep my opinions to myself for a while, as I’d like your input and don’t want to influence it. Please add a comment with your list of what you consider the best three features ever added to AutoCAD and the worst three. If you can’t think of three of each, you can submit less, but please don’t submit more. By all means discuss at length the things you love or loathe, but make it clear what you’re submitting by using a clear format like this (meaningless examples only): Best: 1. Content Explorer 2. Online Help 3. Nudge Worst: 1. AutoLISP 2. Transparent zoom and pan 3. Paper/model space What do the words “feature”, “best” and “worst” mean? I’ll leave that for you to decide for yourself. You might consider “worst” to be something that’s a bad idea, poorly implemented, slow, inefficient, poorly documented, bloated, buggy, half-baked in the short or long term, clueless in some other way, or some or all of the above. It’s up to you. When I have enough submissions, I’ll collate the most popular (and unpopular) features into a pair of polls for you all to vote on. Have fun! Edit: I have now added the polls and closed comments on this post.

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Owning software – what you think

In February 2009, I ran some polls here that are relevant to the discussion regarding the US court system’s most recent backflip in the Vernor v. Autodesk legal saga. Here is a reminder of the results. In April 2009, I ran another set of polls that are also relevant, as they provide an indication of your attitude to license agreements. Here are those results. If you voted in these polls last year, have your opinions changed in the meantime?

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AutoCAD WS contest poll added

Thanks to all entrants in the AutoCAD WS contest. I have now closed the entries and added a poll (see right). Although I did state that there would be no prize for this contest, I have some exciting news! I am happy to announce that thanks to an exclusive* arrangement with Autodesk, the winner of this contest will receive a free** copy of AutoCAD!*** I will keep the poll open until I feel like closing it or the entry I like best is winning, whichever is the most convenient. * Exclusive to people with Internet access. ** Excluding any Internet access expenses the winner may incur. *** AutoCAD WS. If the winner is unable to use AutoCAD WS due to iThing insufficiency, browser-based access to Project Butterfly will be provided instead.

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