I snigger at your pronouncements of technological inevitability

It always amuses me when people proclaim a rising technology as not just promising, but the way of the future that will inevitably take over. Anybody can see that’s the way things are heading, they say. No use fighting it. Don’t question the certainty of the forthcoming tech revolution, you Luddite! It’s a sea change, resistance is futile, get on board now or be swept away on the flood waters of progress.

What a load of bollocks.

What really surprises me is when people who are old enough to know better join in with this sort of thing. Those of us who have been around a while have seen many “inevitable” technological revolutions dry up and fizzle out, some more than once. It gets old.

Remember a few short years ago when touchscreens were going to be part of everybody’s desktop setup as ubiquitous as the mouse? I do, but … Full post

Return of the bullshit – baked beans edition

In an October 2015 post I’ve only just noticed, snappily titled No More Software Like a Can of Baked Beans: Why Software Subscription Serves It Up Fresh, Autodesk VP Andrew Anagnost bravely attempts to sell Autodesk’s move to all-rental software. This is a rather belated response, but fortunately there is no statute of limitations on skewering spin so let’s get started.

How does he go? On a positive note, top marks for creative writing! The general theme is a strained and somewhat Californian analogy in which perpetual licenses are like canned goods (bad), and rental is like fresh produce (good). However, it’s presented well and professionally written. Among the highlights are:

  • Perpetual software licenses are like high-fructose corn syrup – no, I’m not making this up. Stop laughing at the back there!
  • This is a change that is simply a better experience for everyone – everyone who … Full post

Autodesk excludes maintenance customers from AutoCAD 2017.1 update (Edit: actually, it doesn’t)

Edit: it turns out that when Autodesk said this was subscription-only, that wasn’t true. See my later post for details.

A mid-term update containing a bunch of useful stuff, AutoCAD 2017.1 is the first update made available exclusively to subscription customers (renters). I’d love to tell you about how great this update is, but I can’t because I’m not allowed to use it.

If you’ve been a loyal customer of Autodesk for 30 years and have paid countless thousands for your software, upgrades and Subscription (now called maintenance) over those years, even if you are right now still paying maintenance to keep that software up to date, Autodesk is rewarding that loyalty by waving a virtual digit in your general direction. If you’re not a renter, you’re now officially a second class customer.

Autodesk is going to progressively hammer in a wedge to try to separate … Full post

Battle of the Bullshit part 2 – Autodesk’s sophistry

In my last post, I gave Bentley a well-deserved slap for, er, saying things that perhaps weren’t entirely factual. Now it’s Autodesk’s turn.

What’s this about? Carl White, Senior Director of Business Models at Autodesk, wrote a blog post Not so fast Bentley: Separating fact from fiction responding to statements made by Bentley in its press release Bentley Announces Autodesk License Upgrade Program. Some of Carl’s observations on Bentley’s claims were perfectly valid, but unfortunately he went beyond that and wrote a few more things – “facts” – where he’s on shakier ground. Let’s examine Carl’s interpretation of reality, shall we?

Fact #1 – No Autodesk customer ever  loses the right to use the perpetual software license you’ve purchased, it is “evergreen”.

This is generally true. There are exceptions (read the EULA), but let’s not split hairs. In the vast majority of cases, we don’t … Full post

Battle of the Bullshit part 1 – Bentley’s terminological inexactitudes

I note with interest the blog post Not so fast Bentley: Separating fact from fiction by Carl White, Senior Director of Business Models at Autodesk. In this, he responds to statements made by Bentley in its press release Bentley Announces Autodesk License Upgrade Program, stating:

Earlier this week, Bentley announced an “upgrade program” for Autodesk customers. We found the offer to be disingenuous and mischaracterizes what Autodesk offers our customers.

OK, let’s have a look at what Carl is complaining about. Here’s one Bentley statement that could be considered questionable:

For consideration by owners of Autodesk perpetual licenses facing Autodesk’s imminent deadline for the write-off of the future value of their investment, Bentley Systems is offering recovery of the value otherwise subject to forfeit.

Carl has a point here. The “imminent deadline for the write-off of the future value” line is presented as fact, but at this stage it’s … Full post

AutoCAD 2017 Service Pack 1 is out but you probably don’t want to install it

As reported by Jimmy Bergmark, AutoCAD 2017 SP1 will break add-ins that use Autodesk’s built-in autoloader mechanism. It looks like it’s a problem caused by third party applications, but it’s not. It’s entirely Autodesk’s fault. The only fix at this stage is to uninstall SP1.

It’s astonishing that Autodesk would release a service pack like this, introducing a nasty bug that will break customers’ existing functionality. This reminds me of the comedy of errors that was AutoCAD Release 13 with its multitude of updates, many of which introduced new bugs as well as fixing others. AutoCAD 2017c4a, anyone?

If you needed any more evidence that automated continuous updates from Autodesk are A Bad Idea, here it is. What a crock.

Microsoft demonstrates why automatic updates are a terrible idea. Listening, Autodesk?

I like Windows 10. After some investigation and with some trepidation, I have upgraded two Windows 7 computers and one Windows 8 (ugh) computer to Windows 10. In use, I’m generally very happy with it. It boots fast, works well and most of the more ridiculous aspects of the Windows 8 “let’s assume your computer is a phone” interface are gone. The fact that I can scroll windows using my mouse wheel without first clicking on those windows to obtain focus is a real productivity plus. I would be happy to recommend Windows 10 to all Windows 8 users and most Windows 7 users, dependant on individual needs. I would, but I’m not. Microsoft is entirely responsible for that reluctance; read on.

The one thing I really, really dislike about Windows is the way it pushes updates. With Windows 7 I was always selective about what updates I allowed through … Full post

Autodesk desktop app. Worst. Name. Ever. Is the product better than the name?

Autodesk wants your software to be automatically updated so you’re always running the latest version. Let’s pretend for a moment that this is a good idea and have a look at how Autodesk now attempts to do this. For the previous couple of releases (2015/2016), this has been done using Autodesk Application Manager. For 2017, this has been replaced by Autodesk desktop app. Even if you haven’t installed any 2017 products, you may have already seen this kind of thing pop up. Repeatedly.

ApplicationManagerReplaced

Note how there’s no obvious “stop nagging me and leave me alone” option. Autodesk Application Manager’s settings page does include an Alerts tab which allows you to turn off all desktop alerts, … Full post

Autodesk confirms outrageous upgrade price increase

As I indicated in May, Autodesk will be increasing the cost of upgrades to 70% of the full retail cost of a new license. This renders it totally pointless upgrading Autodesk software at all, which is obviously Autodesk’s intention. This change probably won’t affect many people, as those who have chosen to stick with Autodesk despite everything have already been effectively forced onto Subscription. Anyway, here’s the confirmation from Autodesk:

In early 2013 Autodesk will simplify the current upgrade pricing model, which may affect pricing and/or eligibility for upgrades.  Autodesk is providing advance notice to help ease the transition and ensure that customers have enough time to plan and budget for any impact to your organization.

 As part of this change, Autodesk will be simplifying upgrades into a single offering available for licenses that are 1-6 versions old at a discount of 30% off new license SRP*.  Under … Full post

AutoCAD Help suckage to continue – confirmed

In a recent post on Between the Lines, Shaan passed on the following response from the AutoCAD Team:

There has been some recent discussions about the built-in help system in AutoCAD 2013, both positive and some criticism.  As our longtime users know, AutoCAD help has been through many evolutions.

We are particularly proud of the new AutoCAD 2013 online learning environment we recently released (AutoCAD Online Help Mid-Year Updates.) This update addressed several user requested fixes and changes, and we will continue to take our direction from our user’s feedback.

We do recognize that the online learning environment may not be the solution for every user, so while we are focused on creating a rich and personalized online experience, we will continue to maintain our current basic offline experience.

(The emphasis is mine). This statement, although couched in marketingspeak, confirms what I’ve had to say on the subject. … Full post

I was wrong about AutoCAD 2013 Help, it still sucks

In my effusive welcome of AutoCAD 2013’s updated Help system, I wondered if I had been shocked into missing some glaring problem. Unfortunately, that’s exactly what happened. In my enthusiasm, I managed to totally miss the fact that the new system has not been introduced for offline users.

If you use the new system, there’s a link on the front page to the offline files. I got as far as downloading and installing what I thought was the offline version of the new system and discovered that it didn’t want to install because the old one was already installed. What I should have then done, and didn’t, was to uninstall the old and install the new, before running it in offline mode. I intended to get around to that to check the performance and responsiveness of the respective versions, but didn’t have the time right then. … Full post

AutoCAD 2013 – Autodesk pulls off a miracle with Help

In AutoCAD 2011, Autodesk introduced on-line Help. It was badly done and poorly received. It was slow and generally awful to use, and so obviously inferior to the generally well-crafted old CHM-based system in so many ways, that there were squeals of joy when somebody discovered that one of the AutoCAD-based vertical products hadn’t been updated to the new regime and still provided a CHM file. That file became hot property, being posted by users on Autodesk’s own discussion groups and other places. Eventually, the outcry was loud enough that Autodesk was forced to make the CHM version of Help available for download. Those of us who actually use the documentation from time to time (or support people who do) breathed a sigh of relief and got on with our work, grateful that Autodesk had seen the error of its ways. But had it, really?

No. In AutoCAD 2012, Help … Full post

AutoCAD 2013 – Download the trial without Akamai

Edit (October 2016): see this post to download Autodesk software easily.

It’s AutoCAD new release time again and many of you will want to get hold of the trial software, or download the production software from the trial site rather than the Subscription site for performance or other reasons (the resultant downloads are identical). As in previous years, Autodesk is heavily pushing the use of the Akamai Download Manager to download it, going to what I consider unethical lengths to do so. For a variety of reasons, some of which I’m not at liberty to discuss and others of which I have already discussed extensively, I strongly recommend not installing this software. In my view, it is a very bad idea to let anything by Akamai anywhere near your computer. If you’re in a secure corporate environment, it’s quite likely that you won’t be able … Full post

Poll of evil

I have closed the Which of these is most evil? poll, which had been running from 20 February 2009. It attracted 2,351 voters, each of whom could distribute up to three votes among thirteen (yes, that number was deliberate) candidates. Here are the ranked results:

  • Satan (36%, 846 Votes)
  • Microsoft (31%, 721 Votes)
  • Apple (26%, 614 Votes)
  • RIAA/IFPI/MPAA (26%, 601 Votes)
  • Miley Cyrus (23%, 546 Votes)
  • Autodesk (23%, 536 Votes)
  • Disney (16%, 382 Votes)
  • Google (10%, 230 Votes)
  • Dell (7%, 172 Votes)
  • The Pirate Bay (6%, 147 Votes)
  • Sony (6%, 140 Votes)
  • Steve Johnson (4%, 89 Votes)
  • Gaahl (3%, 82 Votes)
  • That top three is not going to shock anyone (except perhaps some fanbois), but are some surprises in the list. For example, more than a quarter of voters were aware enough of the evils of Big Content to be able to decipher the alphabet soup RIAA/IFPI/MPAA choice and select it. More than … Full post

    The worst feature ever added to AutoCAD is…

    …the Ribbon, according to your selections in the What are the worst features ever added to AutoCAD? poll. As in the best ever poll, the winner (loser?) in this race had no serious competition. I’ve listed eleven top (bottom?) features here rather than ten, partly because the popular (unpopular?) choice Memory Overuse isn’t exactly a feature. But it’s mainly because I’d hate to see Action Recorder unfairly miss out on a well-deserved mention.

    • Ribbon (30%)
    • CUI (20%)
    • Help (on line / 2012) (18%)
    • Memory Overuse (17%)
    • AutoCAD Today (2000i/2002) (16%)
    • White / Cream Drawing Background (16%)
    • Unreconciled Layers (16%)
    • Nudge (10%)
    • Blipmode (9%)
    • Proxy Object Compatibility (9%)
    • Action Recorder (8%)

    Given the reception the Ribbon received when it was introduced, maybe it’s unsurprising to see it top the lists here. Cloud observers may find it interesting to note that that Autodesk’s … Full post

    Any Autodesk/Akamai people care to explain this?

    Akamai is an Internet/Cloud infrastructure company, used extensively by Autodesk. To be polite, my experiences using its services over several years have been somewhat negative. Back in March, when trying to download the AutoCAD 2012 trial, I went through the usual Akamai download manager struggles before being informed of the wonderful Opera workaround (thanks again, Helper). I thought I’d seen the last of Akamai for a while, but today, while left unattended, Windows threw up this warning:

    Huh? What is Akamai software trying to do here? I hadn’t asked it to do anything. I’m not downloading Autodesk software or even visiting an Autodesk site. There’s no reason for it to be running at all. Whatever it is, I don’t like it. Time to uninstall anything and everything Akamai, I think; something I should have done back in March. But … Full post

    AutoCAD 2012 – Autodesk adds an uninstallation analgesic

    One of the more painful aspects of dealing with installations of recent releases of AutoCAD and related products is that although you might run a single setup routine to install what you think is a single application, the end result is a mass of different components being installed. Each of these components is considered a separate program by Windows, and needs uninstalling separately. Frankly, this is manifestly antisocial behaviour.

    I have complained to Autodesk about this ever since it started happening, but the number of sub-installations has been getting greater rather than smaller. Now Autodesk has provided an uninstallation tool, which you can find here. If you download and run psebuninstalltool.exe, you will be provided with a list of applications to uninstall.

    This is a move in the right direction, but it’s still far from ideal. You still have to choose which applications to install and which … Full post

    AutoCAD 2012 – Massive download bloat

    Note: this post is not an April fool’s joke. It may be ridiculous and hard to believe, but unfortunately it’s all true.

    After I managed to overcome Autodesk’s obstructive download manger and download AutoCAD 2012, it became available on the Subscription site (when that site wasn’t running unusably slowly). Or it became kind-of available. Here’s what is actually available:

    • AutoCAD 2012 Multilingual 32 bit
      Download File Size: 2,080,558,319 bytes (1,984.2 MB)
    • AutoCAD 2012 English Korean Traditional-Chinese Simplified-Chinese Win 64bit
      Download File Size: 2,240,915,999 bytes (2,137.1 MB)

    These file sizes are roughly double those of the AutoCAD 2012 English files I’ve already downloaded from the trial page and installed. The 32-bit English file is 1,144,011,680 bytes, or 55% of the size of what the Subscription site is trying to offer me.

    Why? Because the Subscription downloads contain three bonus Asian language packs. It has … Full post

    AutoCAD 2012 – Downloading the trial is a trial

    Edit (October 2016): see this post to download Autodesk software easily.

    Let’s say you’re trying to download some software and it insists on first installing some intermediary download manager. Do you think, “Great, this will make my life easier, things are bound to go quickly and smoothly now”? No, didn’t think so. How about when it’s by Akamai? Does that make you feel more confident? No, nor me.

    If I download stuff without a manager, it just works. Sometimes it’s slow, but it works. If I use a general-purpose download manager that’s part of my browser, or one I chose to install and use (e.g. Free Download Manager), things generally go very well. If there’s a direct download link to use, success and a very quick download are almost guaranteed. But it seems that every time some company wants to force a download manager on me, something bad happens. Now … Full post

    Vernor v. Autodesk – right decision, wrong reason

    As I have stated before, I believe Autodesk to be in the right (morally, not legally) in its battle to prevent Vernor’s resale of old, upgraded copies of Release 14. In the latest installment, Autodesk has won its appeal to the 9th Circuit Court of Appeals. There will be be further legal moves yet, but Vernor’s chances of winning this case are now more slender. So the right side has won (at this stage). I should be happy, right?

    Wrong. Although I think the latest court to look at this has picked the right side, it has done so for entirely the wrong reasons. (Again, morally wrong, not legally. I have no qualifications on legal matters, but I can spot an injustice a mile off). In a diabolical, dangerous, far-reaching decision, it has concluded that the doctrine of First Sale does not exist at all for products … Full post