Magical disappearing AutoCAD 2017.1 crash information


In preparing to write something about the AutoCAD 2017.1 non-subscription-only update, I came across something slightly strange. Google AutoCAD 2017.1 crashes and you will probably see something like this:


What happens if you click that link? Nothing useful. You’re just taken to the landing page for the Autodesk Knowledge Network. The Google cached version of the link takes me to 404 land. Searching within the Autodesk Knowledge Network doesn’t produce relating to the … Full post

How to download Autodesk software without the Akamai download manager


For reasons beyond my understanding, Autodesk chooses to make life difficult for customers and prospective customers who want to download its products by imposing the use of a download manager (DLM) by Akamai. You really don’t want to let such a thing loose on your system even if it works, for reasons that have been explained in previous posts.

Until a couple of years ago, Autodesk allowed prospective customers to get at a direct download link after jumping through a few hoops and ignoring a bunch of bullshit warnings, but in recent times even that small measure of … Full post

Autodesk Answer Day – 27 October 2016

Autodesk is holding another Answer Day to encourage you to use the Autodesk Community (discussion forums). Hop along and get answers to your questions (hopefully), because this is a special day where Autodesk people will attend and be responsive.

Here is the announcement. When is this event, exactly?

Join us on Thursday, Oct 27th from 6:00am to 6:00pm Pacific Time.

Autodesk, if you’re promoting a “global event”, please try to remember that the globe extends beyond the West Coast of America and include UTC (GMT) times in your announcements. Most of us know where our time … Full post

Dear Autodesk Recap 360 team…

…your software (, came with AutoCAD 2017) fails to allow sign-in (a prerequisite to connection to the cloud) in a secure proxy server environment. This happens (see picture):


I am online. I did try to inform you about this problem using the feedback mechanism in the product. This allowed me to type my problem report, but on hitting the send feedback button, I got this (see picture):

autodeskrecap360cantsignin2Full post

Polls and comments

As part of the site layout changes here, the polls were moved from the right sidebar to the left. The Polls Archive page remains unchanged. The new site layout is responsive, so if you’re using a narrow browser window (e.g. on a phone), the sidebars may be automatically suppressed. If so, you can still get at the current polls using this post.

Feel free to use this post to comment on any aspect of these polls. From the main page (or search results) where the comments are not immediately visible, you can comment by clicking the number next … Full post

Microsoft demonstrates why automatic updates are a terrible idea. Listening, Autodesk?

I like Windows 10. After some investigation and with some trepidation, I have upgraded two Windows 7 computers and one Windows 8 (ugh) computer to Windows 10. In use, I’m generally very happy with it. It boots fast, works well and most of the more ridiculous aspects of the Windows 8 “let’s assume your computer is a phone” interface are gone. The fact that I can scroll windows using my mouse wheel without first clicking on those windows to obtain focus is a real productivity plus. I would be happy to recommend Windows 10 to all Windows 8 users and … Full post

AutoCAD 2017 Feature – Share Design View

An interesting new feature of AutoCAD 2017 is Share Design View, which is invoked using the leftmost button on the A360 Ribbon tab or the ONLINEDESIGNSHARE command. The idea behind this command is to create a web-published snapshot of your drawing that can be accessed by anyone with a browser (they’ll need a fairly recent one).

This command works as advertised and provides another option to allow limited access to your design information without providing access to your DWG files. It creates a web page containing a view of your drawing and lets you have the URL (link) so you … Full post

Autodesk desktop app. Worst. Name. Ever. Is the product better than the name?

Autodesk wants your software to be automatically updated so you’re always running the latest version. Let’s pretend for a moment that this is a good idea and have a look at how Autodesk now attempts to do this. For the previous couple of releases (2015/2016), this has been done using Autodesk Application Manager. For 2017, this has been replaced by Autodesk desktop app. Even if you haven’t installed any 2017 products, you may have already seen this kind of thing pop up. Repeatedly.

ApplicationManagerReplacedFull post

Autodesk Answer Day – 18 May 2016

Autodesk is encouraging you to use the Autodesk Community (formerly know as forums, discussion groups, newsgroups, etc.) to get answers to your questions by setting up a special day where Autodesk people will attend and be responsive. I don’t know if this includes responding to people’s concerns over Autodesk ending the sale of perpetual licenses, but it’s worth a try anyway. The forum for discussing that particular issue is somewhat hidden. It doesn’t appear among the list of forums, so you would only know it existed if you happened to pick on the Installation and LicensingFull post

Let’s have your AutoCAD WS 1.6 reviews

Autodesk has just released the latest iteration of its free online CAD app, AutoCAD WS. It’s available directly via your browser or as iOS, Mac or Android apps. This is the closest Autodesk has yet come to showing us what real CAD in the Cloud can do. Autodesk has now had three years’ work behind it since buying the company responsible for this technology. I’d like you to put aside any Cloud concerns you may have and give it a fair go. Please try it out and report back what you find in a mini-review. How well does … Full post

Carl Bass confirms Cloud-only future for Autodesk – or does he?

As reported by Joe Francica (via WorldCAD Access), Carl Bass has confirmed, in a somewhat ambiguous way, that his Cloud-only vision rules at Autodesk.

I do believe that everything is moving to the cloud.


There are a lot of applications that will [still] be done on the desktop. Whether Autodesk does it or not, I can’t think of a single function that won’t necessarily be done in the cloud.

Still a bit confused? Me too. It’s not clear where this leaves his underlings who have been rushing to contradict Carl’s earlier statements by unambiguously reassuring customers that Autodesk … Full post

Autodesk’s social media consultant spills the beans

Ever wondered why Autodesk is putting so much emphasis on social media these days? Why AutoCAD needs Facebook and Twitter commands? It’s because Autodesk pays social media consultants lots of money to tell them about the importance of social media, and how to be social and media-ish. In this video, one of those consultants explains the process:

Who is telling the truth in Autodesk’s Cloud PR trainwreck?

Does Autodesk intend to move all its applications exclusively to the Cloud? That is, online only and no longer available on the desktop? Autodesk people who say yes:

Carl Bass, CEO
Phil Bernstein, Vice President, Building Industry Strategy and Relations
Scott Sheppard, Autodesk Labs Software Development Manager (with private Cloud caveat)

Autodesk people who say no:

Kenneth Pimentel, Director, Visual Communications Solutions Andrew Anagnost, Senior Vice President of Industry Strategy and Marketing
Clay Helm, Public Relations Manager for Manufacturing, Cross-Platform, Sustainability, and Consumers … Full post

Why Autodesk’s Cloud push will fail, part 1 – failure defined

It’s probably unwise to make predictions about what is going to happen in technology. If so, I’m about to be unwise. So be it; if I’m wrong you can taunt me about this post in a few years. Here’s my prediction:

Autodesk’s attempt to move CAD users onto the Cloud is doomed to failure.

This is the first of a series of posts that will examine what I mean by that and the reasons behind it. The first thing that’s important to lay out is what I mean by failure. What I mean is that reality will not … Full post

Autodesk buys more social media stuff

Following up on its acquisition of Socialcam (which was then abandoned by 50 million users), Autodesk has acquired social media platform Qontext from Indian company Pramati. What exactly is this? I have no idea. I tried to find out by reading the Pramati site, but it’s so heavily obscured in trendy but vague corporatespeak it’s hard to work out anything firm. I played Buzzword Bingo while reading the site and won within seconds. Maybe the Autodesk statement clarifies things?

“Mobile, cloud and social computing are dramatically changing the way engineers, designers and architects work. The addition … Full post

AutoCAD Help suckage to continue – confirmed

In a recent post on Between the Lines, Shaan passed on the following response from the AutoCAD Team:

There has been some recent discussions about the built-in help system in AutoCAD 2013, both positive and some criticism.  As our longtime users know, AutoCAD help has been through many evolutions.

We are particularly proud of the new AutoCAD 2013 online learning environment we recently released (AutoCAD Online Help Mid-Year Updates.) This update addressed several user requested fixes and changes, and we will continue to take our direction from our user’s feedback.

We do recognize that the online learning environment … Full post

I was wrong about AutoCAD 2013 Help, it still sucks

In my effusive welcome of AutoCAD 2013’s updated Help system, I wondered if I had been shocked into missing some glaring problem. Unfortunately, that’s exactly what happened. In my enthusiasm, I managed to totally miss the fact that the new system has not been introduced for offline users.

If you use the new system, there’s a link on the front page to the offline files. I got as far as downloading and installing what I thought was the offline version of the new system and discovered that it didn’t want to install because the old one … Full post

AutoCAD Exchange bites the dust

Three years ago, I was happy to promote Autodesk’s then-new site AutoCAD Exchange. However, Autodesk has now given up on this attempt to maintain a social site of its own. My comment at the time, “AutoCAD Exchange is an important and potentially very useful site for AutoCAD users” turned out to be optimistic. I was closer to the mark with “It has yet to be seen if Autodesk manages to develop a real community on this site”. Now we’ve seen the answer. No, it didn’t. Autodesk has instead handed control to more socially successful sites, as this … Full post