Autodesk has some great documentation people

The most heavily commented post on this blog is AutoCAD 2013 – An Autodesk Help writer responds, featuring Dieter Schlaepfer‘s response to posts and comments here about AutoCAD 2013’s Help. I don’t always agree with Dieter but I respect him enormously, and not just because he was brave enough to stick his head above the parapet in a hostile environment. Dieter is a principal technical writer at Autodesk with many years’ experience and is therefore responsible for large amounts of documentation content. You’ve almost certainly read his work.

I’ve been critical of AutoCAD’s Help system since it was broken in 2011, and I make no apologies for that. The Help system sucked then, it sucked even worse in 2013, and it continues to suck badly in 2017. None of that’s Dieter’s fault. It’s the Help engine that’s at fault, or to be more accurate the Help … Full post

Right of reply

From time to time, I have been known to be critical of companies, products, policies, publications, and even people (although I do try to “play the ball, not the man”). If somebody objects to what I write here, what can they do about it? They have several possible options.

  • Post a comment in direct response to the allegedly objectionable post.
  • Contact me by email to point out any inaccuracies or any other perceived unfairness in my post. If I consider the objections valid, I will amend the post and/or apologise as appropriate. If I disagree, I will explain my position. Such correspondence will remain private if requested.
  • Contact me by email, requesting equal-exposure right of reply. If I consider such a request reasonable under the circumstances, even if I disagree with the objection, then I will either append the reply to the post in question, or create a new post containing … Full post
  • Why we keep upgrading

    In a comment in response to a Deelip post yesterday, Brad Holtz pointed to an article he wrote in 1999. It’s interesting to note that while much of the computing world today bears little resemblance to the scene at the end of the last century, this article remains almost completely accurate and relevant. Indeed, it’s so right that you might even be tempted to think, “Duh, isn’t that obvious?”

    One section that stood out to me had this to say:

    Many software systems never even get beyond the acceptable stage …. vendors of these systems are continually coming out with new versions, never stopping long enough to fix the problems with the existing systems.

    It’s fascinating to me that this observation came at the very time that Autodesk was switching from a company that wasn’t exactly like that to one that very much was (and still is today), … Full post

    AUGI | AEC EDGE magazine published

    More AUGI news, but good news this time. The first edition of the on-line magazine AUGI | AEC EDGE has been published by Extension Media. It is available in high- and low-res PDF format, plus an on-line reader. The first issue has 82 pages of almost entirely Revit articles and is very light on for advertising. That’s good in the short term for readers who prefer editorial content over advertising, but in the long term the advertising ratio will have to ramp up to ensure this publication’s ongoing survival.

    In the meantime, I commend the advertisers who did contribute to making this publication a reality: Contex, Advanced AEC Solutions, CADzation, Autodesk Catalog, Autodesk Seek / Revit Market and HP (although I may not be so kind to HP in future posts on this blog). I also commend Editor (and AUGI Director) … Full post

    Not another SpacePilot PRO review

    This post is not about the new SpacePilot PRO 3D controller from 3Dconnexion (a division of Logitech). This post is about the Internet coverage of the launch of that new device, journalism, blogging, freebies and ethics.

    It has long been common practice for companies to give out free stuff to journalists. Free gadgets, free transport and other expenses for attending events, free beer, free lunch… oh, wait, there’s no such thing. As blogging has risen in prominence, that practice has been extended to providing free stuff for bloggers. It was traditional in the past for such freebies to go unmentioned in reports about the products of such companies. I think the first time I saw this kind of thing disclosed was by Ralph Grabowski, and I was impressed. Maybe it’s just the sites I read, but I see more of that kind of disclosure in blogs than … Full post

    Interesting times ahead for Cadalyst

    As many of you may know, I’ve been writing for Cadalyst since 1995. Yesterday, I read in David Cohn’s summary of the history of Cadalyst that in 1991, Lionel Johnston sold CADalyst to Aster Publishing for $2.2 million.

    How times have changed! Today, current owner Questex doesn’t think it’s worth keeping alive. I’ve been aware for some months of uncertainty about Cadalyst’s future, and Questex has finally decided that it doesn’t have one. Most of the staff have been laid off, with a tiny skeleton staff keeping things ticking over until the end of the month. As a Contributing Editor (i.e. writer), the financial effect on me is small, but others are less fortunate and have my sympathy.

    There’s still hope, though. This is the official word from Editor-in-Chief Nancy Spurling Johnson:

    Questex Media Group has decided to divest itself of Cadalyst, effective the end of February. … Full post

    Cadalyst goes bi-monthly

    As you may be aware, I’m a Contributing Editor (i.e. writer) for Cadalyst magazine and have been writing the Bug Watch column since 1995.  Back when Cadalyst was thicker, Bug Watch appeared in the printed magazine every month, but it has been exclusively on-line for a few years now. Cadalyst’s owner, Questex, recently announced that Cadalyst will be moving from 12 to 6 issues a year, effective January/February. However, the Cadalyst site already shows the effects of the bi-monthly schedule, with the current issue being November/December.

    I wrote Bug Watch columns for both November and December, and they are both listed in the on-line current issue. It’s not yet clear what will be happening with Bug Watch next year, but as soon as I can tell you what’s going on I will do so. Bug Watch has been rather tricky to find for some years now, … Full post