Magic vanishing images

In a thread in the Feedback & Questions about the Discussion Groups section of the Autodesk discussion groups, somebody called ACADuser contributed what I thought was a highly amusing bar graph as a test image. Inspired by this, I contributed a couple of test images of my own.

A few hours later, the whole thread magically disappeared! It seems a shame that I went to the effort of making those images, and all for nothing. The handful of people who would have seen them on the discussion groups have now missed out on the experience. So I’ve decided to … Full post

Autodesk’s Callan Carpenter responds to Subscription follow-up

You may remember a month ago I raised the question What proportion of Autodesk customers really are on Subscription? Shortly after that, I sent Autodesk Subscription VP Callan Carpenter these questions following up on the interview:

I have a request for follow-up information arising from this interview. I hope you can find the time to provide some answers.

Preamble: Several people have called into doubt your assertion that the simplified upgrade policy affects only a tiny minority of your customers (you seemed to imply a figure of around 3% non-Subscription customers, with 1.5% who upgrade within a year or … Full post

This spam amuses me

Any Internet resource that allows public comment has to deal with spam. Fortunately, Akismet takes care of the vast majority of the spam on this blog so I don’t have to worry about it. Most spam is just moronic and I’m saddened that there are still some people around who are clueless enough to fall for it, making it worthwhile for the spammers to continue their evil ways.

Today, Akismet caught the first spam I’ve seen for a long time that actually made me LOL. Here it is:

HELP! I’m currently being held prisoner by the Russian mafia xyzrxyz Full post

Missing language pack fixes compared

Having tried out the cleanup fixes from both Autodesk and Owen Wengerd, they both appear to work fine. Here are some points of comparison:

  • Owen’s utility will work with any AutoCAD variant from 2007 on; Autodesk’s fix is currently restricted to Civil 3D 2009, 2010 and 2011. As this problem is definitely not confined to Civil 3D, and may need to be dealt with by non-Civil 3D users, that could be the dealbreaker right there.
  • Owen’s can be installed by anyone by simply copying a file and loading it when needed or in the Startup Suite; Autodesk’s … Full post

Another language pack cleanup solution

My CADLock, Inc. colleague, Owen Wengerd has posted about a fix utility he has written to help clean up drawings infested with the language pack problem discussed here. I have not yet tested Owen’s utility*, but as this should run in any AutoCAD-based product from 2007 on, it could well be a better partial solution than Autodesk’s Civil 3D-only (so far) patches. Autodesk still needs to sort out its dodgy templates, of course, and should probably provide its own non-Civil 3D fixes, if only to maintain a little corporate self-respect.

As Owen has a long … Full post

Partial fix for language pack problem

The Civil 3D group within Autodesk has moved impressively quickly in providing a partial solution to the language pack problem I described earlier. What has been provided so far is a set of patches for Civil 3D 2009, 2010 and 2011 that allow Civil 3D users to remove the spurious language pack flag by opening and re-saving the affected drawings. I have not yet tested this, but I am informed that it works.

What’s left to do? Obviously, not all recipients of these drawings are going to have Civil 3D. In fact, prior to isolating Civil … Full post

Civil 3D 2011 ANZ comes complete with “virus”

If you install Civil 3D 2011 using the ANZ (Australia/New Zealand) profile, when you start it up for the first time, you will see a large warning indicating that the drawing requires an Asian language pack to be installed. It also warns that this is a symptom of the acad.vlx virus:

Language Pack warning

Now I know that in this case it’s not an actual virus causing the problem, but rather the ANZ template drawing being “infected” with this Language Pack requirement. I have had to deal with quite a few incoming drawings in this state, … Full post

Any Bricscad users out there?

I would be very interested to hear from any of you who have adopted Bricscad (either partially or fully replacing AutoCAD or AutoCAD LT in your organisation), or at least seriously investigated using the product. This post is aimed at users and CAD managers rather than third party developers, who I expect to cover in future posts.

Why did you investigate changing over? How far have you gone? What are your experiences? What are the pros and cons? How is performance? Reliability? Bugs? Ease of use? Familiarity? Support and other aspects of customer service? Total cost of ownership? Are you … Full post

Edwin’s 100 tips, plus my own

Over at Edwin Prakaso’s CAD Notes site, he has collected 100 AutoCAD tips and published them in a highly useful post. Very nice job, Edo.

While you blog readers are collecting tips, you might as well have a look at mine, too:

 http://www.blog.cadnauseam.com/tag/tip/ (and page 2)

I was surprised how many tips I have posted over the couple of years this blog has been running, although not all of them are for AutoCAD. Anyway, I hope you find some of them useful. If you don’t want to wade through all that lot, maybe you can get started … Full post

Autodesk discussion group changes – user reaction

I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered:

  • I’ve given it a fair shake and it’s just as bad as I imagined
  • Goodbye, people. It was nice while it lasted
  • it sucks
  • it doesn’t look like you have any intention to meet the expectations of these people
  • not [as] much traffic as there was before the change.  I hope … Full post

Automated anti-telemarketer script – brilliant!

Annoyed by telemarketers? Too polite to abuse them or just hang up? Can’t be bothered wasting their time in person? Then you need AstyCrapper. If you’re using the open-source Asterisk PBX, it will crap on for ages on your behalf. It works by detecting responses from the telemarketer and silence gaps and responding with a series of recorded samples. It’s pretty convincing!

OK, maybe that doesn’t apply to you, but you can still have a good laugh at the example calls.

Raster Design 2011 due out on 20 July?

After an interminable delay and a complete absence of information from Autodesk (no, “contact your reseller” doesn’t count, especially when they don’t know anything either), it seems Raster Design 2011 is going to be released on 20 July. If that’s correct, those of you who use, say, image formats not directly supported by AutoCAD (e.g. ECW, MrSID) are finally going to be able to start using AutoCAD 2011, “only” 117 days after its release.

Don’t worry, I’m sure Autodesk will be refunding 1/3 of this year’s Subscription fees for both products. (Yes, that’s a joke).

I only hope the delay … Full post

Censorship on the Autodesk discussion groups

The Autodesk discussion groups have quite a few problems at the moment, which I will discuss at length in future. One unnecessary problem that has been added to the mix is censorship. Having praised Autodesk in the past for allowing discussion to go unhindered, it’s only fair to slam heavy-handed moderation when I see it.

Before I get started, let me just say that Autodesk is entitled to moderate its discussion groups as it sees fit. The forum belongs to Autodesk and it can do what it likes with it. But just because Autodesk can censor its forums, that … Full post

More Autodesk research – Groups

Here’s an announcement from the AutoCAD Product Design & User Experience Team:

AutoCAD User Research Study: “AutoCAD Groups”(AutoCAD Group command)

AutoCAD Product Design & User Experience Team is looking for your input regarding the AutoCAD GROUP command usage.

The GROUP command (Object Grouping Dialog) in AutoCAD allows creating a selection set of objects called a group.
When an object belongs to a group, if any object in the group is selected, all the objects in the group are selected.
Groups can be named or unnamed. Groups can be ungrouped/(exploded), which removes the relationship between the objects in the … Full post

Autodesk discussion group update – what do you think?

On 4 June 2010, Autodesk turned off NNTP access to its discussion groups as part of the process of updating its software to use a different engine (the new one is from Lithium – here are its own forums). I am preparing a large post about what I think of the new web interface, but for now let’s hear from you on that subject. Please vote in the poll on the right, and add your comments once you’ve had a chance to put the “state-of-the-art web experience Autodesk customers have come to expect” through its paces.

In … Full post

What proportion of Autodesk customers really are on Subscription?

In my recent interview of Autodesk Subscription VP Callan Carpenter, he made these statements:

…there is a very small fraction of our revenue that comes from upgrades at this point in time.

We’re down to very low single digits of customers who upgrade, and of those only half of those upgrade 1 or 2 years back. So we’re talking about approximately 1.5% of our revenue that comes from customers upgrading 1 and 2 versions back.

…[customers who upgrade] 1 or 2 [releases] back, a very small percentage of our customer base, less than 2% of our customer base that … Full post

Autodesk to kill NNTP discussion groups

As of 4 June, Autodesk intends to update its discussion group software to something that does not support newsgroup (NNTP) access. From an email by Autodesk’s Eric Wright to NNTP users:

“As an active NNTP user, we wanted to reach out to you directly. We recognize this will change your experience participating in the forums and want to help you transition to the new web interface. Improvements include a simpler, more intuitive interface to post & reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools and filtering. While not a substitute for the NNTP … Full post