On August 23, 2010, Autodesk released Update 1 for AutoCAD 2011. Unfortunately, Update 1 introduced an issue when conducting certain operations that may cause AutoCAD to shut down. This issue affects a small number of users.
We have removed Update 1 and will reintroduce it in the near future when the issue has been resolved. For customers who have already installed Update 1, the hotfix that resolves this issue has been posted at the following location:
Please be assured that Autodesk is wholly committed to the quality of AutoCAD, and regrets this error.
Having been pretty critical of Autodesk lately, you might expect me to dish out another serve for this. But I won’t. With the best of intentions, this stuff happens. Autodesk has done the … Full post →
In a comment in response to a Deelip post yesterday, Brad Holtz pointed to an article he wrote in 1999. It’s interesting to note that while much of the computing world today bears little resemblance to the scene at the end of the last century, this article remains almost completely accurate and relevant. Indeed, it’s so right that you might even be tempted to think, “Duh, isn’t that obvious?”
One section that stood out to me had this to say:
Many software systems never even get beyond the acceptable stage …. vendors of these systems are continually coming out with new versions, never stopping long enough to fix the problems with the existing systems.
It’s fascinating to me that this observation came at the very time that Autodesk was switching from a company that wasn’t exactly like that to one that very much was (and still is today), … Full post →
Following on from the AutoCAD 2011 productivity study I critiqued earlier, there is now an LT version. Do the same credibility problems apply to this study too? Yes, and then some.
In addition to the drawings and operations being deliberately hand-picked to demonstrate new features, no direct comparison is performed at all between the two releases on the same platforms. Every single quoted “productivity improvement” figure includes, free of charge, three years of hardware and operating system progress and a more upmarket graphics card.
If you read business “news” sources that just reprint press releases, such as this Yahoo! Finance one (thanks, Carol Bartz), you won’t see this mentioned. Instead, you will see deceptive statements like these:
David S. Cohn, an independent consultant
Er, no, in this context he’s not independent, he’s an Autodesk consultant. Not that there’s anything wrong with that.
Autodesk is running a web survey to try to find out which user communities (including blogs) its customers find valuable. If you are interested in participating, the survey is here. If you want to specify any blogs, you will need to type or paste their names into various “other comments” boxes. As the number of blogs I read far exceeds a reasonable type-in requirement, I couldn’t accurately give an idea of my web habits. So I’m not sure how much can be accurately read into the results.
I saw Shaan asking about this kind of thing a while back, but not getting much response. It looks like Autodesk is trying to work out exactly where its customers go these days for support, discussion, networking, training, etc. I can’t speak for other bloggers, but I’d be happy to provide my site … Full post →
Last weekend, I competed for the first time in a national-level fencing competition, the “Be Active” Western Australian International Fencing Tournament (AFF#3). Most people compete in one or two events within a competition, but I thought I would challenge myself and had a go at all six of the individual events available to me. I set myself what I thought were realistic goals for each event. Here is how I did at chasing those goals:
Open Men’s Foil – goal: top 32 – result: 22nd – achieved. Open Men’s Epee – goal: top 32 – result: 42nd – failed. Open Men’s Sabre – goal: top 16 – result: 16th – achieved. Veteran Men’s Foil – goal: top 8 – result: 3rd= – exceeded. Veteran Men’s Epee – goal: top 8 – result: 6th – achieved. Veteran Men’s Sabre – goal: top 4 – result: made … Full post →
Here in Australia, we’re in election mode, so I have even more reasons to avoid watching TV. On those occasions when I do watch it, I am often annoyed by what I see. This is not a novel observation, but one of the things that annoys me about many politicians is their habit of sidestepping questions when interviewed. It also annoys me when interviewers fail to follow up these non-answers and let them slide. Depending on the circumstances (e.g. limited timeframe, more important questions to ask, etc.), there may be valid reasons for journalists failing to chase after legitimate answers in a live interview situation. But I would much prefer to see a non-answering interviewee tied down and not allowed to wriggle free. Squirm, baby, squirm!
For on-line journalists and bloggers, there are few excuses for letting non-answers go unchallenged. There is virtually unlimited time, opportunity and column space in … Full post →
According to a recent independent study, AutoCAD® 2011 can help you work up to 44% faster with the latest productivity enhancements.
I have a couple of problems with that sentence. First, it’s not an independent study. It’s a study conducted by long-time respected CAD figure David Cohn, but it was specified and paid for by Autodesk:
This productivity study was performed at the request of Autodesk Inc., which funded this work.
That’s not exactly independent then, is it? Second, the study does not state that AutoCAD 2011 is responsible for a 44% improvement. That’s a figure that combines both the effects of AutoCAD 2011 (over AutoCAD 2008), plus the effects of using a newer, faster PC. Just stating that figure wthout such a disclaimer is misleading.
In a thread in the Feedback & Questions about the Discussion Groups section of the Autodesk discussion groups, somebody called ACADuser contributed what I thought was a highly amusing bar graph as a test image. Inspired by this, I contributed a couple of test images of my own.
A few hours later, the whole thread magically disappeared! It seems a shame that I went to the effort of making those images, and all for nothing. The handful of people who would have seen them on the discussion groups have now missed out on the experience. So I’ve decided to make up for that by posting them here, where thousands of people can look at them instead.
Here’s the first one (not that amusing):
Here’s the second one. Given the circumstances, it seems somewhat prescient:
I have a request for follow-up information arising from this interview. I hope you can find the time to provide some answers.
Preamble: Several people have called into doubt your assertion that the simplified upgrade policy affects only a tiny minority of your customers (you seemed to imply a figure of around 3% non-Subscription customers, with 1.5% who upgrade within a year or two). My own calculations based on Autodesk’s latest published financial results indicate that of upgrades represent 21% of the combined income from Subscription and upgrades, which is 7 times greater than the impression you gave in your answer. Please see this post for more discussion.
Any Internet resource that allows public comment has to deal with spam. Fortunately, Akismet takes care of the vast majority of the spam on this blog so I don’t have to worry about it. Most spam is just moronic and I’m saddened that there are still some people around who are clueless enough to fall for it, making it worthwhile for the spammers to continue their evil ways.
Today, Akismet caught the first spam I’ve seen for a long time that actually made me LOL. Here it is:
HELP! I’m currently being held prisoner by the Russian mafia xyzrxyz pxxxx enlargement xyzrxyz and being forced to post spam comments on blogs and forum! If you don’t approve this they will kill me. xyzrxyz pxxxx enlargement xyzrxyz They’re coming back now. xyzrxyz vxxxx xyzrxyz Please send help! nitip vxxxx
Having tried out the cleanup fixes from both Autodesk and Owen Wengerd, they both appear to work fine. Here are some points of comparison:
Owen’s utility will work with any AutoCAD variant from 2007 on; Autodesk’s fix is currently restricted to Civil 3D 2009, 2010 and 2011. As this problem is definitely not confined to Civil 3D, and may need to be dealt with by non-Civil 3D users, that could be the dealbreaker right there.
Owen’s can be installed by anyone by simply copying a file and loading it when needed or in the Startup Suite; Autodesk’s requires admin rights to either run an installer program or manual replacement of a program component, depending on the release.
Owen’s loads and runs as the user requires; Autodesk’s runs automatically when opening and saving a drawing.
Owen’s provides some information about what is getting cleaned up; Autodesk’s operates in … Full post →
My CADLock, Inc. colleague, Owen Wengerd has posted about a fix utility he has written to help clean up drawings infested with the language pack problem discussedhere. I have not yet tested Owen’s utility*, but as this should run in any AutoCAD-based product from 2007 on, it could well be a better partial solution than Autodesk’s Civil 3D-only (so far) patches. Autodesk still needs to sort out its dodgy templates, of course, and should probably provide its own non-Civil 3D fixes, if only to maintain a little corporate self-respect.
As Owen has a long and distinguished history of being consistently and demonstrably better at AutoCAD programming than Autodesk’s own programmers, I’d be tempted to try this one first. However, Civil 3D users should probably apply the patches and updates anyway to help resolve other issues.
The Civil 3D group within Autodesk has moved impressively quickly in providing a partial solution to the language pack problem I described earlier. What has been provided so far is a set of patches for Civil 3D 2009, 2010 and 2011 that allow Civil 3D users to remove the spurious language pack flag by opening and re-saving the affected drawings. I have not yet tested this, but I am informed that it works.
What’s left to do? Obviously, not all recipients of these drawings are going to have Civil 3D. In fact, prior to isolating Civil 3D as one definite source of the problem, I had spent a lot of time helping out AutoCAD users clean up language-pack-infected drawings, using awkward and dangerous copy-and-paste methods. So Autodesk has AutoCAD and all its vertical variants to work through yet as far as a cleanup mechanism goes. Also, … Full post →
If you install Civil 3D 2011 using the ANZ (Australia/New Zealand) profile, when you start it up for the first time, you will see a large warning indicating that the drawing requires an Asian language pack to be installed. It also warns that this is a symptom of the acad.vlx virus:
Now I know that in this case it’s not an actual virus causing the problem, but rather the ANZ template drawing being “infected” with this Language Pack requirement. I have had to deal with quite a few incoming drawings in this state, and that’s painful enough without Autodesk also infecting every Australasian Civil 3D drawing with the problem. Other profiles may be similarly infected, but at the moment I don’t know. Edit: Matt Anderson reports that the problem occurs on US systems too.
I would be very interested to hear from any of you who have adopted Bricscad (either partially or fully replacing AutoCAD or AutoCAD LT in your organisation), or at least seriously investigated using the product. This post is aimed at users and CAD managers rather than third party developers, who I expect to cover in future posts.
Why did you investigate changing over? How far have you gone? What are your experiences? What are the pros and cons? How is performance? Reliability? Bugs? Ease of use? Familiarity? Support and other aspects of customer service? Total cost of ownership? Are you experiencing interoperability problems when exchanging drawings with Autodesk software users? How did you go with incorporating in-house customisation and third party tools?
Please add a comment, or if you prefer, email me using my contact form.
I was surprised how many tips I have posted over the couple of years this blog has been running, although not all of them are for AutoCAD. Anyway, I hope you find some of them useful. If you don’t want to wade through all that lot, maybe you can get started on this five and five more tips from the early days of this blog.
I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered:
I’ve given it a fair shake and it’s just as bad as I imagined
Goodbye, people. It was nice while it lasted
it doesn’t look like you have any intention to meet the expectations of these people
not [as] much traffic as there was before the change. I hope things improve
I’m sure you’ve noticed the sourness many folks are having with this interface
What a f’in f-up
This is so aggravating that I am resorting to posting questions that may have already been answered vs. trying to find them via the search tool