Not another SpacePilot PRO review

This post is not about the new SpacePilot PRO 3D controller from 3Dconnexion (a division of Logitech). This post is about the Internet coverage of the launch of that new device, journalism, blogging, freebies and ethics. It has long been common practice for companies to give out free stuff to journalists. Free gadgets, free transport and other expenses for attending events, free beer, free lunch… oh, wait, there’s no such thing. As blogging has risen in prominence, that practice has been extended to providing free stuff for bloggers. It was traditional in the past for such freebies to go unmentioned in reports about the products of such companies. I think the first time I saw this kind of thing disclosed was by Ralph Grabowski, and I was impressed. Maybe it’s just the sites I read, but I see more of that kind of disclosure in blogs than I do in the traditional press (whatever that means these days). It seems that 3Dconnexion is distributing its US$499 SpacePilot PRO devices like confetti (particluarly at SolidWorks World), hoping to get as much coverage as it can. It’s working. Not that I think there’s anything wrong with that. If a company wants to let potential customers know about its products, and if those customers read blogs, it makes sense for the company to send samples to bloggers in the hope that they get reviewed. As long as there are no strings attached, I see no ethical problem with that. If a negative review led to a reviewer being taken off the freebies list then I definitely would have a very big problem with that, but I see no evidence of that from 3Dconnexion. Where I do see an ethical issue is when a freebie is received, a review is written, and no disclosure…

Full post and comments

Let’s have your Autodesk University stories!

I am an unashamed Autodesk University enthusiast. I’m not at AU this year, but if I was I’d be blogging about it like mad. I had all sorts of plans for posting reports, photos, videos, interviews and so on, but circumstances conspired against me and it’s not going to happen this time round. These days it seems as though everybody has a blog, but I’m sure there must be at least one or two of you who are in the opposite situation to me. That is, you don’t have a blog and you are attending Autodesk University. So if you’re one of those people and you have something of interest to say about your AU2008 experience, let’s hear it. Did you meet somebody famous, interesting, friendly, or from a faraway place? Did you have a good time at one of the many official and unofficial functions? Did you attend a brilliantly presented session? Did you learn something particularly useful or fascinating? Do you have incriminating photos of people doing embarrassing things? Do tell. Please add your comments here or email me if you have something that needs special attention, such as a photo or a video. I’ve posted these before, but here are a some videos from my AU2006 experience: Lynn Allen’s Famous Cell Phone Story YouTube Link Sorry the sound’s not the best, you may need to turn it up a bit. Shaan Hurley gets blue YouTube Link Artist site: Blue Man Group Autodesk University 2006 Video This one’s not by me, but I’m in it! YouTube Link Created by Helge Brettschneider, originally posted on Between The Lines by Shaan Hurley.

Full post and comments

Thanks for the welcome

A belated thank you to Kiwi Robin Capper for his welcome to the CAD blog world. Here’s a snap I took of Robin at Autodesk University 2006: Similarly, thanks to Lynn Allen for linking to my post about her famous Cell Phone Story. Here she is, also at AU 2006, presenting me with a signed copy of her excellent book AutoCAD: Professional Tips and Techniques which I won by skillfully (ahem) waving my arms furiously at the right moment during her presentation. Finally, thanks to Shaan Hurley for welcoming me to the blog fold. Here is one of the more sensible shots I have of him at AU 2006. You really don’t want to see the others.

Full post and comments

Customer Service 2 – Don McMillan

My last customer service story was about McDonald’s. This one is about Donald Mc., but there the similarity ends. After I returned from Autodesk University 2006, I decided to buy a DVD from the comedian that Autodesk put on before the Blue Man Group, Don McMillan. As you’re reading a CAD blog, you are probably geeky enough to appreciate this man’s funny engineeroid slant on life. The likelihood is actually 93.6%. (Did you know that 74.7% of statistics quoted on the Internet are made up?) I wanted to show my wife this funny guy and re-live some of the moments from his show, so I visited his web site and attempted to order the DVD. Unfortunately, his on-line shopping company would not accept orders from Australia, so I dropped him an email. He asked for a US$ money order, but they’re an expensive pain here. I happened to have some cash left over from my trip, so I sent that to him instead. As soon as I informed him that the money was in the mail, he sent off the DVD (which comes with a bonus CD too). My money (it was actually $1.05 too much because of the US$ denominations I had handy) and his DVD crossed in the mail, arriving at about the same time. We trusted each other, and it worked. I was surprised and delighted to discover that Don had shipped not only the DVD with its bonus CD, but another different bonus CD too! With a hand-written note from Don which was, amusingly, on a Post-It note. The DVD and both CDs were, as expected, very funny. Top service, top product, thank you Don! Artist site: www.technicallyfunny.com

Full post and comments

Autodesk University 2006 Video

I didn’t make this video and it’s old news, but as I contributed some photos and I’m in it, I guess I’m entitled to link to it in my blog now I have one. If nothing else, you can use it to see what I look like (unfortunately). Except I now look different. By the way, I meant everything I said in this video. Autodesk University is an awesome event. Created by Helge Brettschneider, originally posted on Between The Lines by Shaan Hurley. YouTube Link

Full post and comments

Lynn Allen’s Famous Cell Phone Story

Whatever the subject, Autodesk evangelist and fellow Cadalyst writer Lynn Allen always gives a very entertaining and informative presentation. If you attend one and you’re lucky, you might get to hear this now infamous story. This footage was taken at Autodesk University, Las Vegas, November 2006. Sorry the sound’s not the best, you may need to turn it up a bit. YouTube Link

Full post and comments