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As I’ve already discussed, one of the areas where CAD on the Cloud shows potential is in handling specific tasks that require performing intensive calculations that are suitable for sharing among many processors. That sounds great in theory, and a lot of Cloud marketing (e.g. Virtually Infinite Computing) emphasises that point. OK, that sounds [...]  16 November 2011, 12:38 pm |  2 comments | Tags: Alex Bausk, Carl Bass, Cloud, Feedback, Hype, Labs, Project Storm | Category: Autodesk, Cloud, Fail, Other Autodesk Products, Other Blogs, Performance, Review, Spin, Web Stuff Here’s an announcement from the AutoCAD Product Design & User Experience Team: AutoCAD User Research Study: “AutoCAD Groups”(AutoCAD Group command) AutoCAD Product Design & User Experience Team is looking for your input regarding the AutoCAD GROUP command usage. The GROUP command (Object Grouping Dialog) in AutoCAD allows creating a selection set of objects called [...] Autodesk is looking for participants to help validate potential future AutoCAD viewport enhancements in online sessions. http://www.surveymonkey.com/s/ViewportStudy As always, I encourage your participation in such feedback mechanisms. I do. If you’ve added a couple of toolbars and changed a few settings, it’s probably fine for you. But I think it’s been effectively broken for significantly customised setups ever since Autodesk “improved” it by introducing the CUI mechanism in AutoCAD 2006. It’s undocumented and whenever I’ve tried it, unreliable. I ran some [...] 26 May 2010, 8:25 am | 2 comments | Tags: Autodesk, Feedback, Migration | Category: AutoCAD, Autodesk, Customisation, Fail, Rant Autodesk is looking for: General AutoCAD users of any discipline (latest release or older versions of AutoCAD), who are familiar with the Array command and use grips to edit their drawings. Optional/additional requirements: Users that are familiar with parametric drawing (geometric and dimensional constraints in AutoCAD) Users familiar with 3D Familiar with the DIVIDE [...] Autodesk wants your input in its annual API survey. What used to be a closed survey for Autodesk Developer Network (ADN) members has been open to all for the last couple of years, and if you do any Autodesk-based development at all I encourage you to take part. Yes, that includes those of us [...] 11 May 2010, 4:57 pm | 2 comments | Tags: API, Autodesk, AutoLISP, Feedback, LISP, Survey | Category: AutoCAD, Autodesk, Customisation, Development, LISP, Other Blogs Credit where credit is due. Following my rant about the uselessness of using a 16-minute YouTube video as the AutoCAD 2011 system requirements resource, the relevant people at Autodesk quickly fixed it and let me know. Now we just need the other releases covered and we’ll be all set. Autodesk is still officially supporting [...] 16 April 2010, 1:46 pm |  One comment | Tags: Communication, Documentation, Feedback, Knowledge Base, Positive feedback, Rant, Win | Category: AutoCAD 2011, Autodesk, Customer Service, Web Stuff, Win Apologies to those of you who have stated that you prefer truncated feeds, but I have now restored full RSS feeds. I will attempt to deal with the issue of blog scraping in ways that do not have an impact on blog nauseam readers. Thanks to all of you who provided feedback about this [...] I recently switched my RSS feeds to publish a truncated version of each post rather than the whole thing. There has been some discussion of this on an unrelated post, but I’d prefer it if you used this post as the opportunity to express your views on this subject. Personally, I never got into [...] No, I don’t mean Autodesk is now so impoverished that it is running short of monitors for its staff, I mean send a capture of your screen to Autodesk. Guillermo Melantoni, one of AutoCAD’s Product Managers, would like to see how you arrange your user interface for production use. As I’ve mentioned before, Guillermo [...] 8 March 2010, 12:21 pm | One comment | Tags: Autodesk, Feedback, Guillermo Melantoni, User Interface | Category: Announcement, Autodesk, Other Blogs In a recent blog post, Deelip Menezes appears to be shocked by the very idea that a particular CAD company (no, not Autodesk) would ship software that contains known bugs. I thought he was joking, because he’s surely aware that practically all software companies with highly complex products release software with known bugs. As [...] 15 June 2009, 1:49 pm | 9 comments | Tags: 12-Month Release Cycle, AutoCAD, Autodesk, Bug, Deelip Menezes, Feedback, Listening, Other Blogs, Polls | Category: AutoCAD, Autodesk, Bug, Cadalyst, Other Blogs, Polls, Rant, Thoughts After an extraordinarily long period of total silence about the dreadful state of the appallingly-updated Autodesk discussion groups, it seems that the sleeping monster has raised an eyelid. Although it unfortunately indicates that Autodesk intends to try to patch up the new system rather than throwing it away, there is now a “sticky” post [...] 30 October 2008, 10:58 am | Leave a comment | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Polls, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Rant, Web Stuff Yes, the Autodesk discussion groups are still awful. In other breaking news, the Pacific Ocean continues to be wet. I seldom visit them any more, but I just hopped on to the Autodesk discussion groups to see what progress had been made in fixing the many problems that have been pointed out here, on [...] 21 October 2008, 2:38 pm | 3 comments | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Polls, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Rant, Web Stuff I just tried out the new discussion groups to see if anything has been fixed. After entering my password (yet again), instead of placing me back in the discussion groups with my 100-topics-per-page settings, I was transported to the main Autodesk page and given the chance to provide feedback. I was informed that a [...] 13 October 2008, 10:12 pm | 3 comments | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Polls, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Polls, Web Stuff While almost all of the problems with the Autodesk discussion groups remain, there are some signs of movement in one area at least. The search facility, which until recently refused to find anything from before the update, now finds some earlier posts. It would appear that some kind of search index is very slowly [...] 8 October 2008, 5:55 pm | 2 comments | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Polls, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Rant, Web Stuff The Autodesk discussion group editor inserts spaces into URLs longer than a certain size (about 70 characters, it seems). It will insert spaces in one place for the URL that it says is displayed on the screen, in another place for the URL that’s actually invoked when clicked, and sometimes in even more places [...] 3 October 2008, 4:15 pm | Leave a comment | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Polls, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Polls, Rant, Web Stuff The Autodesk discussion group search facility is still impersonating an industrial suction pump in a puddle. It sucks very hard and produces little useful output. In addition to the problems already mentioned ad nauseam (apparently there have never been any posts made containing the word “AutoCAD”, but 34 have been made in the past [...] 3 October 2008, 11:54 am | 3 comments | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Rant, Web Stuff | Category: Autodesk, Bug, Customer Service, Rant, Web Stuff If you’re a major company and your various web-based services have evolved over time, you may have a proliferation of user IDs and some other issues to tidy up. You may be tempted to have a major overhaul. If you think your reputation among your customers isn’t low enough and you desperately want this update [...] 1 October 2008, 3:44 pm | 4 comments | Tags: Autodesk, Bug, Cluelessness, Customer Service, Feedback, Newsgroups, Ouch, Rant, Sarcasm, Web Stuff | Category: Autodesk, Autodesk University, Bug, Customer Service, Performance, Rant, Tip, Web Stuff As posted on Between the Lines, there is an Autodesk survey you may wish to complete in an attempt to have some kind of influence over AutoCAD’s future direction. Among other things, you will be asked specific questions about these issues: Interoperability Batch Processing in AutoCAD Custom Linetype Creator Custom Hatch Creator Transparent Fills [...] 27 September 2008, 9:58 pm | Leave a comment | Tags: Autodesk, Feedback, Shaan Hurley, Survey | Category: AutoCAD, Autodesk, Other Blogs The Autodesk discussion groups are currently working. They are also still irresponsibly displaying people’s email addresses as visible user names. If you’ve posted to the discussion groups in the past, I suggest you check to see if your email address is out there for the spambots to pick up. There is now a feedback [...] 26 September 2008, 12:36 pm | One comment | Tags: Autodesk, Bug, Customer Service, Feedback, Newsgroups, Web Stuff | Category: Autodesk, Bug, Customer Service, Rant, Tip, Web Stuff |
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