…the Ribbon, according to your selections in the What are the worst features ever added to AutoCAD? poll. As in the best ever poll, the winner (loser?) in this race had no serious competition. I’ve listed eleven top (bottom?) features here rather than ten, partly because the popular (unpopular?) choice Memory Overuse isn’t exactly a [...]
 9 November 2011, 12:45 pm |  13 comments | Tags: Action Recorder, Help, Ribbon, User Interface | Category: AutoCAD, AutoCAD 2009, Cloud, Development, Fail, Nostalgia, Polls, Rant You may have noticed that the much-derided AutoCAD 2011 Help has had something of an update for AutoCAD 2012, integrating it with something called Autodesk Exchange. Rather than critique this myself, I’ll hand it over to you. What do you think of AutoCAD 2012′s Help? Is it all better now? Is it fast, accurate [...] 25 March 2011, 12:51 pm | 14 comments | Tags: AutoCAD, AutoCAD 2012, Help, User Interface, User Reaction | Category: AutoCAD, AutoCAD 2011, AutoCAD 2012 As announced by Shaan Hurley, Autodesk has made some changes to the AutoCAD 2011 online Help system. Please check it out and see what you think. After a short time with it, here are my experiences using IE6 (yes, I know). As this is a dynamic system and dependent on browser characteristics, Internet connectivity [...] 12 May 2010, 1:29 pm | 12 comments | Tags: AutoCAD, AutoCAD 2011, Cloud, Fail, Help, Search | Category: AutoCAD, AutoCAD 2011, Cloud, Fail, Other Blogs, Performance, Web Stuff It was good to see Autodesk react to criticism of AutoCAD 2011′s browser-based Help with an acknowledgement of the problems and an attempt to provide a workaround by making a zip file of CHM files available for download. That’s much better than ignoring people’s concerns, denying the validity of those concerns or shooting the messenger, [...] 7 May 2010, 1:18 pm | 6 comments | Tags: AutoCAD, AutoCAD 2011, CHM, Civil 3D, Download, Express Tools, Help, Subscription, Tip | Category: AutoCAD, AutoCAD 2011, Bug, Cloud, Customer Service, Customisation, Development, Other Autodesk Products, Subscription, Tip, Web Stuff My poll on this subject is still running (see right), but so far about 2/3 of respondents rate AutoCAD 2011′s new browser-based Help system as 0, 1 or 2 stars out of 5 (total fail, very poor or poor). Frankly, I’m surprised it’s doing as well as that. Have a look at this discussion [...] 23 April 2010, 3:48 pm | 9 comments | Tags: 12-Month Release Cycle, AutoCAD, AutoCAD 2011, Cluelessness, Comments, Fail, Help, Newsgroups, Rant | Category: AutoCAD, AutoCAD 2011, Cloud, Comments, Fail, Rant, Web Stuff With all this talk of clouds in the air, it is interesting to note that Autodesk has moved AutoCAD’s Help system to a browser-based format, with online access as the default. So, how has Autodesk done with this first dipping of its toes into the cloudy waters with its primary mainstream product? I’ve already [...] 28 March 2010, 9:20 am | 15 comments | Tags: AutoCAD, AutoCAD 2011, Comments, Help, Performance, Polls, User Interface, User Reaction | Category: AutoCAD, AutoCAD 2011, Cloud, Comments, Performance, Polls |
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Autodesk provides CHM-based Help for AutoCAD 2011
In a comment in response to my AutoCAD 2011 Help system is not popular post, Autodesk’s Diane Serda acknowledged the problems, offered apologies and posted a link to a CHM version of the Help. From Diane’s comment:
We have posted the zip file for download here: http://usa.autodesk.com/adsk/servlet/ps/dl/item?id=15068206&siteID=123112&linkID=9240618
Instructions: 1. Download the AutoCAD2011CHMHelp.zip to your [...]