The Times They Are a-Changin’ (guest post)

I’d like to thank Steve for the opportunity to write this guest post. My post doesn’t necessarily represent Steve, nor does it represent any company. It’s strictly a personal point of view. The purpose of this post is to prompt discussion and debate, and get your opinion.

Recent discussion on this blog has focused on Autodesk and its many changes over the past few years (upgrade pricing, policy changes, term-only aka rental licenses, move to the cloud, etc.), and there’s been a lot of skepticism. If we stand back and look at the landscape, though, Autodesk is not alone. True, … Full post

Autodesk Answer Day – 27 October 2016

Autodesk is holding another Answer Day to encourage you to use the Autodesk Community (discussion forums). Hop along and get answers to your questions (hopefully), because this is a special day where Autodesk people will attend and be responsive.

Here is the announcement. When is this event, exactly?

Join us on Thursday, Oct 27th from 6:00am to 6:00pm Pacific Time.

Autodesk, if you’re promoting a “global event”, please try to remember that the globe extends beyond the West Coast of America and include UTC (GMT) times in your announcements. Most of us know where our time … Full post

Autodesk Answer Day – 18 May 2016

Autodesk is encouraging you to use the Autodesk Community (formerly know as forums, discussion groups, newsgroups, etc.) to get answers to your questions by setting up a special day where Autodesk people will attend and be responsive. I don’t know if this includes responding to people’s concerns over Autodesk ending the sale of perpetual licenses, but it’s worth a try anyway. The forum for discussing that particular issue is somewhat hidden. It doesn’t appear among the list of forums, so you would only know it existed if you happened to pick on the Installation and LicensingFull post

Vernor v. Autodesk – right decision, wrong reason

As I have stated before, I believe Autodesk to be in the right (morally, not legally) in its battle to prevent Vernor’s resale of old, upgraded copies of Release 14. In the latest installment, Autodesk has won its appeal to the 9th Circuit Court of Appeals. There will be be further legal moves yet, but Vernor’s chances of winning this case are now more slender. So the right side has won (at this stage). I should be happy, right?

Wrong. Although I think the latest court to look at this has picked the right side, it has … Full post

Hotfix available for Raster Design licensing issue

Thanks to Brian and Rick for pointing out the availability of a hotfix for Raster Design 2010’s standalone/network license incompatibility. As a bonus, it also fixes some Raster Design / Civil 3D stability issues.

The hotfix is available here, and as always with patches, fixes, service packs and updates, read the readme first.

Note that although this fixes the most common scenario where a network Raster Design needs to work on a standalone AutoCAD, it does not fix the opposite scenario. So if you have a bunch of network licensed AutoCAD variants available to you … Full post

Network/standalone clash is confined to Raster Design

Autodesk has been in touch to confirm that the failure to allow a mixed network/standalone environment is confined to Raster Design. I haven’t yet tested this myself, but I’ve been told unequivocally that you can mix standalone and network license models for the major products.

Here is the official Autodesk response to the issue:

We are very aware of the issue currently relating to the co-existence of an AutoCAD SLM (stand-alone license) and AutoCAD Raster Design NLM (network license) configuration. This was not an intentional “change of licensing policy” as expressed in some blog posts this week, but an unfortunate … Full post

Autodesk plans to fix Raster Design licensing SNAFU

I have been in touch with various people at Autodesk about Raster Design 2010’s failure to work in a mixed standalone/network environment. These people have all been suitably apologetic, they assure me it wasn’t a deliberate move on Autodesk’s part, and that moves are afoot to provide a solution fairly soon. For example:

Our intention was never to cause such inconvenience for our Raster customers with the licensing change. We are currently working on a solution and hope to have more information in the coming weeks.

And:

…we are very aware of the issue currently relating to the co-existence … Full post

Should you read software license agreements?

Evan Yares has raised an interesting point about the insolvency clause in Autodesk’s End User License Agreement. Please read the whole thing, but the gist is that there’s a clause where if you get into financial difficulties, Autodesk will do its bit to help you out in times of trouble by taking away your software licenses.

This clause extends as far as making an arrangement with your creditors, which is a common enough phrase but can mean several things and isn’t defined within the agreement. So, if your cash flow is a bit tight and you have to ask … Full post

Autodesk messes up Raster Design 2010 licensing

I was horrified to learn (in this Autodesk Discussion Group thread) that Autodesk has changed the rules as far as the way Raster Design licenses are handled. It’s quite possible that Autodesk has also done this with other products that I’m not yet aware of. If so, please comment and let me know.

If you’re not familiar with Raster Design, it’s an Autodesk add-on that adds raster handling capabilities to AutoCAD and AutoCAD-based products. The change that has been introduced is that the licensing method of AutoCAD and Raster Design now has to match. That is, if your AutoCAD is … Full post

More on ODA, Autodesk and click-through agreements

Evan Yares has provided more information on the incident I mentioned in my last post. Here it is:

It was years ago. My guess was that the person who did it was just trying to spider the website pages, for marketing research, and didn’t realize he got all the libraries too.

In any event, I said hey you did this, they said no we didn’t, I produced download logs, they said there was no agreement and even if there was we hereby cancel it, I said if you want to see our libraries I’ll send ’em to you … Full post

Evan Yares, ODA, Autodesk and click-through agreements

I’ve always found it entertaining when the lawyers of CAD companies do their best to make their clients look like total jerks. The opening shots as presented by Evan Yares in his proposed ODA class-action lawsuit indicate that there is another rich source of recreational reading on its way. I’m sure it’s no fun for the lawyer-paying people involved, though.

You would think that Autodesk would be rubbing its corporate hands together at the prospect of the ODA being distracted like this. Or maybe not, if the bunfight throws up more little gems like this:

Autodesk had at least … Full post

What is a reasonable amount of time to wait for license codes?

Software companies use a variety of differerent methods in their attempts to prevent piracy and restrict use of their software to legitimate paying customers. Yes, these attempts are generally futile. Yes, they can end up inconveniencing legitimate users and providing pirate users with advantages over paying customers. Yes, they add to development costs and detract from the main development aims. Despite all that, I still support the right of software companies to do this. Lots of companies spend money doing futile, counter-productive things; it’s their money, their software, their customer base, their choice.

That doesn’t mean we customers have to … Full post