Tag: <span>Positive feedback</span>

Tag: Positive feedback

AutoCAD 2011, Autodesk, Customer Service, Web Stuff, Win

Autodesk Knowledge Base – rapid response converts fail to win

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Credit where credit is due. Following my rant about the uselessness of using a 16-minute YouTube video as the AutoCAD 2011 system requirements resource, the relevant people at Autodesk quickly fixed it and let me know. Now we just need the other releases covered and we’ll be all set. Autodesk is still officially supporting AutoCAD releases back to 2008, and those people who parted with a big slab of cash a decade ago are Autodesk customers, too. I’m sure Autodesk would like potential new buyers of its current products to know that they will be at least minimally looked after …

Navel Gazing, Thoughts

If you admire somebody, please let them know

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This post has nothing to do with CAD or the other subjects I occasionally cover. Last month, I unexpectedly lost two of my colleagues to cancer. Wayne was a loud, larger-than life character, full of life. Paal (pronounced like Paul) was a quieter, more reserved man, but very friendly, funny and positive. Wayne occasionally rubbed people up the wrong way with his robust manner, but everybody who knew Paal liked him. I thought he was a great guy, but I never told him that. Now I wish I had. I never even knew he was ill, so when I read …