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Posts Tagged With: Rant

Ralph Lauren – genuinely dumb or trying to be clever?

8 October 2009 at 2:50 pm » Comments (0)

One of the blogs I read regularly is Photoshop Disasters, which recently posted a picture of a Ralph Lauren ad. In common with many fashion photos, this showed a skinny ...more »

A touch of Tehran taints the AUGI Special Election

23 June 2009 at 2:28 pm » Comments (6)

Most of you reading this blog are fortunate enough to live in democracies, and can only look on with sympathy at those who are denied the right to choose who ...more »

Autodesk messes up Raster Design 2010 licensing

20 April 2009 at 4:40 pm » Comments (10)

I was horrified to learn (in this Autodesk Discussion Group thread) that Autodesk has changed the rules as far as the way Raster Design licenses are handled. It's quite possible ...more »

Death to robo-responses!

5 March 2009 at 2:57 pm » Comments (3)

The responses to Carol Bartz's blog post are an interesting read, and not just because of the astonishing amount of attention being paid to her language. One person pointed out ...more »

What a crock!

17 November 2008 at 9:57 pm » Comments (8)

Just when I thought it wasn't possible for my Autodesk discussion group experience to get any worse, it has. Much worse. I stated before that in the 15 November update, some ...more »

Autodesk discussion groups – signs of life?

30 October 2008 at 10:58 am » Comments (0)

After an extraordinarily long period of total silence about the dreadful state of the appallingly-updated Autodesk discussion groups, it seems that the sleeping monster has raised an eyelid. Although it ...more »

The Autodesk discussion groups are awful

21 October 2008 at 2:38 pm » Comments (3)

Yes, the Autodesk discussion groups are still awful. In other breaking news, the Pacific Ocean continues to be wet. I seldom visit them any more, but I just hopped on to ...more »

My autodesk.com site survey experience

13 October 2008 at 10:12 pm » Comments (3)

I just tried out the new discussion groups to see if anything has been fixed. After entering my password (yet again), instead of placing me back in the discussion groups ...more »

Slight improvement in discussion group search

8 October 2008 at 5:55 pm » Comments (2)

While almost all of the problems with the Autodesk discussion groups remain, there are some signs of movement in one area at least. The search facility, which until recently refused ...more »

Here’s a couple I didn’t mention earlier

3 October 2008 at 4:15 pm » Comments (0)

The Autodesk discussion group editor inserts spaces into URLs longer than a certain size (about 70 characters, it seems). It will insert spaces in one place for the URL that ...more »

Discussion group search – partial workaround

3 October 2008 at 11:54 am » Comments (3)

The Autodesk discussion group search facility is still impersonating an industrial suction pump in a puddle. It sucks very hard and produces little useful output. In addition to the problems ...more »

How not to do a web update

1 October 2008 at 3:44 pm » Comments (4)

If you're a major company and your various web-based services have evolved over time, you may have a proliferation of user IDs and some other issues to tidy up. You may ...more »

More Autodesk discussion group angst

24 September 2008 at 4:14 pm » Comments (3)

When you start using the new AutoCAD discussion groups, in addition to the broken search facility, you will have other issues to deal with. There's a new editor with lots ...more »

Totally abysmal customer service from Autodesk

25 June 2008 at 11:59 am » Comments (1)

I've been dealing with Autodesk in various ways for 23 years and have had a variety of experiences as a result; some good, some bad. The provision of the license ...more »

Advertising, ethics and editorial freedom

25 March 2008 at 9:12 pm » Comments (19)

In a recent blog post, Roopinder Tara included this throw-away comment: Pure bloggers don't do advertising, so no worry about advertising pressure -- the secret and unstated fear of us all ...more »

Customer Service 3 – On Hold

2 March 2008 at 4:23 pm » Comments (1)

What's the longest you've waited on hold? I broke my own personal best last week when I rang my bank. I phoned up, went through the menu system, typed in ...more »

Customer Service 1 – McDonald’s

22 February 2008 at 8:07 pm » Comments (0)

I have a few customer service stories to share. Most are about bad service, but one is about very good service indeed. This isn't that story. It's a rant, but ...more »