Don’t be a technology lemming

In response to Shaan’s variant on the old “if you question the value of any change you must be a Luddite” argument, I was going to write a lemming-based parody. I didn’t, mainly because I didn’t want to perpetuate the lemming mass-suicide misconception. Instead, I’ll answer the point more directly.

Autodesk will acheive better success in convincing customers about Cloud computing and other concepts by actively and interactively engaging with them. Addressing their specific and legitimate concerns has a chance of success if the concepts have merit. Insultingly likening customers to allegedly stupid animals isn’t going to convince … Full post

AutoCAD Help suckage to continue – confirmed

In a recent post on Between the Lines, Shaan passed on the following response from the AutoCAD Team:

There has been some recent discussions about the built-in help system in AutoCAD 2013, both positive and some criticism.  As our longtime users know, AutoCAD help has been through many evolutions.

We are particularly proud of the new AutoCAD 2013 online learning environment we recently released (AutoCAD Online Help Mid-Year Updates.) This update addressed several user requested fixes and changes, and we will continue to take our direction from our user’s feedback.

We do recognize that the online learning environment … Full post

Ribbon poll roundup

Further to my last post, Here is a brief summary of this blog’s various poll results that relate in some way to Ribbon and CIP use. The most recent polls are at the top of the list. I have placed in bold those percentages that relate directly to the proportion of AutoCAD Ribbon use among the voters on this blog.

  • AutoCAD 2010 users’  Ribbon use: 44% (AutoCAD 2010 users’ CIP on: 36%)
  • Ribbon love: 28%
  • AutoCAD 2010 menu bar non-users: 23%
  • Inventor Ribbon use: 44% (Inventor 2010 users’ Ribbon use: 59%)
  • Revit Ribbon use: 42% (Revit 2010 users’ … Full post

Autodesk’s CIP data – massively biased?

You may have seen Shaan Hurley and I having a discussion (ahem) over the validity of his statement:

I really do use the ribbon now with AutoCAD 2010 along with most users as evidenced by the CIP data we receive daily from thousands of AutoCAD users who choose to send the great data.

So, now you know. Most of you use the Ribbon now,  Shaan said so. Shaan, as he always has done in the past, declined my invitation to back up this assertion with more details. He has vast amounts of data collected from huge numbers of users. … Full post

Another AutoCAD malware warning

Shaan Hurley has posted some useful information about another AutoCAD-based virus that is doing the rounds, and I strongly suggest you read it. However, I have some reservations about the solution that is posted there and in the Autodesk knowledgebase.

The LISP code suggested will delete any files called acad.vlx or logo.gif that are located in the current user’s current AutoCAD search path. There are a couple of problems with that.

  • The search path will change depending on the user, the profile, the startup folder and the drawing folder. That means you can’t just use … Full post

A gaggle of geeks

Time to lighten things up a bit, I think. While attending the AutoCAD 2010 product launch in San Francisco on 5 February 2009, I conducted a series of micro-interviews with a collection of AutoCAD bloggers and Autodesk employees. One geek asks 14 other geeks if they are geeks; nothing too serious here. I hope Shaan enjoys my tabloid journalist editing job right at the end.

YouTube link.

Thanks to all the interviewees:

Heidi Hewett, Autodesk blogger
Lynn Allen, Autodesk blogger
Melanie Perry, blogger
Robin Capper, blogger
Brian Benton, bloggerFull post

Autodesk not listening? The response, part 1.

While attending the AutoCAD 2010 launch today, I took the opportunity to interview three Autodesk people: Eric Stover, Jon Page and Shaan Hurley. I raised the issue of Autodesk being seen as not listening to its customers, and was given a very comprehensive response. Here is the first of two parts of that interview.

YouTube link.

Disclosure: Transport, accommodation and some meals were provided by Autodesk.

Autodesk on-line survey

As posted on Between the Lines, there is an Autodesk survey you may wish to complete in an attempt to have some kind of influence over AutoCAD’s future direction. Among other things, you will be asked specific questions about these issues:

  • Interoperability
  • Batch Processing in AutoCAD
  • Custom Linetype Creator
  • Custom Hatch Creator
  • Transparent Fills

You will also be asked to rank 10 possible future features:

  • Batch process drawings in AutoCAD
  • Draw order by layer
  • Enhanced visual styles
  • Visual compare two drawings
  • 3D Dynamic Blocks
  • Transparent hatch fills
  • Convert PDF to DWG
  • 3D enhancements
  • Hatch Pattern … Full post

AutoCAD 2009 – How many people really are using the Ribbon?

I was interested to see Shaan Hurley reporting the Ribbon usage figures from the Customer Involvement Program (CIP). Shaan’s figures show Ribbon non-users at 46%, my poll results show it as 71%. Why the discrepancy? Is somebody telling fibs? I don’t think so.

First, blog nauseam poll respondents represent a biased sample, comprising people who are more interested in AutoCAD than average users. Dare I say more knowledgeable? More likely to be power users or CAD Managers, anyway. They are probably more likely than average users to make changes from the default AutoCAD settings. But Shaan’s CIP users are … Full post

AutoCAD 2009 – Video from product managers

I generally dislike blogs that just regurgitate contents from elsewhere, so I’m going against the grain here to repost something from Shaan Hurley’s Between the Lines blog.

Shaan has been a bit quiet over the past few weeks, but has recently made up for this with a vengeance. A flurry of new posts has pushed this video way down the page, so you may well have missed it. I’m always happy to see Autodesk communicating with its customers (even if I don’t agree with what’s being said), so I decided … Full post

Have you seen Shaan shorn?

I was intrigued to see Autodesk personality and fellow blogger Shaan Hurley posting a photo with his long-standing facial fuzz removed. Shaan may be moving in the opposite direction to myself (I’m getting hairier with age), but personally I don’t think he has gone far enough. I would like to see Shaan sporting a chrome dome. What do you think?

Shaan Shorn

Original image © 2008 Shaan Hurley.

Thanks for the welcome

A belated thank you to Kiwi Robin Capper for his welcome to the CAD blog world. Here’s a snap I took of Robin at Autodesk University 2006:

Robin Capper

Similarly, thanks to Lynn Allen for linking to my post about her famous Cell Phone Story. Here she is, also at AU 2006, presenting me with a signed copy of her excellent book AutoCAD: Professional Tips and Techniques which I won by skillfully (ahem) waving my arms furiously … Full post

Autodesk University 2006 Video

I didn’t make this video and it’s old news, but as I contributed some photos and I’m in it, I guess I’m entitled to link to it in my blog now I have one. If nothing else, you can use it to see what I look like (unfortunately). Except I now look different.

By the way, I meant everything I said in this video. Autodesk University is an awesome event.

Created by Helge Brettschneider, originally posted on Between The Lines by Shaan Hurley.

YouTube Link