Having established what happens when Autodesk claims to have no plans to do nasty anti-customer things, (it goes ahead and does them), let’s examine another nasty anti-customer thing it hasn’t got around to doing. Yet.
Will Autodesk discontinue the maintenance program that allows customers to keep their perpetual licenses up to date? Let’s see what Autodesk has been prepared to put in writing so far:
There are no announced plans to end maintenance subscriptions.
Matt DiMichele, August 2015, Autodesk Community Perpetual License Changes forum
Hmm, we all know what “no plans” means, don’t we, children?
I assure you we have no plan to discontinue maintenance subscription plans for existing perpetual license owners.
Andrew Anagnost, September 2015, Cadalyst interview with Robert Green
“We have no plan” again, eh? That’s a concern.
Our lawyers frown on me using words like “never.” Do we have …
Here are some statements from Autodesk about not having any plans to do some things. Things that the more paranoid among us suspected were always in the pipeline. Things that seemed to be just joining the dots along a predictable path Autodesk appeared to be taking. Things that later ended up happening. But nevertheless things that were, apparently, unplanned.
Simplified Upgrade Pricing FAQ, July 2009:
Autodesk does not currently have any plans to eliminate upgrades or cross-grades or make Autodesk Subscription* mandatory.
Callan Carpenter, May 2010:
…we are still perpetual, plus Subscription* or maintenance. I don’t see that changing. It’s hard to predict 50 years into the future, but we have no plans for that.
Carl Bass, August 2013:
Because we’re starting in a different place than Adobe, we don’t feel the need to force people, as they …