AutoCAD 2012 – How’s the Help now?

You may have noticed that the much-derided AutoCAD 2011 Help has had something of an update for AutoCAD 2012, integrating it with something called Autodesk Exchange. Rather than critique this myself, I’ll hand it over to you.

What do you think of AutoCAD 2012’s Help? Is it all better now? Is it fast, accurate [...]

Autodesk discussion group changes – user reaction

I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered:

I’ve given it a fair shake [...]

Ribbon poll roundup

Further to my last post, Here is a brief summary of this blog’s various poll results that relate in some way to Ribbon and CIP use. The most recent polls are at the top of the list. I have placed in bold those percentages that relate directly to the proportion of AutoCAD Ribbon use [...]

How is your AutoCAD 2011 hatching?

Hatching is the poster child for AutoCAD 2011’s 2D drafting feature changes (although there are several other significant ones), and also for demonstrating the advantages of providing a contextual interface via the Ribbon. It looks great at first glance when working with simple demo drawings, but how are things going in the real world? [...]

AutoCAD 2011’s new Help system – what do you think?

With all this talk of clouds in the air, it is interesting to note that Autodesk has moved AutoCAD’s Help system to a browser-based format, with online access as the default. So, how has Autodesk done with this first dipping of its toes into the cloudy waters with its primary mainstream product? I’ve already [...]

These messages are brought to you by AutoCAD

Over the past few releases, and particularly in AutoCAD 2009 and 2010, I have noticed an increase in the number of information notices (bubbles, warnings, task dialogs, Communication Center notices, etc.) being displayed. Shaan Hurley has pointed out that 2010 Update 1 introduces a balloon notification that periodically makes you aware of how much [...]

Autodesk’s Revit rebellion reaction

It’s time to examine how Autodesk has reacted to the widespread criticism of Revit 2010. Is Autodesk listening? To be more specific, is Autodesk’s Revit team listening?

The Good

It has been good to see extensive public participation by Autodesk people in various discussions in different places. The Revit team isn’t hiding. It is [...]

Revolt of the Revit Ribbon Renegades

I hesitate to cover this subject because my understanding of Revit is very close to nil. I’m going to cover it anyway, because it relates to the Does Autodesk Listen? theme that I’ve discussed here in the past.

Revit 2010 has appeared with a Ribbon interface, and many users don’t like it. Some well-known [...]

Autodesk discussion group alternatives

As I’m typing this, the Autodesk discussion groups are down for maintenance again. Let’s hope that when they come back up, some of the problems are fixed.

In the meantime, if you’re an AutoCAD user and have something to ask or say, where can you go? Here are a few suggestions.

I like the [...]

More Autodesk discussion group angst

When you start using the new AutoCAD discussion groups, in addition to the broken search facility, you will have other issues to deal with. There’s a new editor with lots of features and lots of problems. Quoting formatted messages results in a mess. Switching from one tab to another messes up your text. Submitting [...]

Autodesk newsgroup changes

As I mentioned yesterday, the Autodesk newsgroups have been overhauled. After spending yesterday going up and down like a whore’s drawers*, the site is now up, albeit still not 100% of the time. At this stage, newsreader users appear to be generally unaffected by negative issues, which is a pleasant surprise.

The space efficiency [...]

What you like best about AutoCAD 2009

I’ve closed the poll asking you to choose the top three things you like about AutoCAD 2009. For some reason it wasn’t getting many votes. Only 37 people participated, rather less than many other polls here, and I’ve now put it out of its misery. The small sample size makes the results of dubious [...]

You don’t think much of AutoCAD 2009’s buttons

I’ve closed the poll about the button images. It’s a general thumbs-down from you on that particular change, albeit not a spectacularly vehement one.

I agree with most of you. The images themselves don’t offend me greatly, but their role in making things harder to find means that Autodesk erected another unnecessary barrier to [...]

AutoCAD 2009 – What’s good about it?

I’ve added a poll that asks you to choose the best things about AutoCAD 2009. I’ve come up with a list of 25 features that are new, improved or otherwise changed in AutoCAD 2009. You can choose up to 3 items from the list.

What’s the best thing about AutoCAD 2009?

It’s starting to look a bit negative around here, and it is only going to get more negative when I start describing the details of my still-unresolved Autodesk customer service debacle. So here’s something to provide a bit of balance.

What do you like best about AutoCAD 2009? What is better, faster, easier, more [...]

AutoCAD 2009 – Top reasons to be Ribbonless

I’ve closed the poll for those of you who are using 2009 with the Ribbon turned off to show us the reasons why. The top 10 choices were:

Tab concept means extra clicks (65%) Uses up too much screen space (64%) No advantage over existing methods (64%) Dislike concept of hiding tools – want [...]

AutoCAD 2009 – How do you use the Ribbon?

It would appear from comments made on the Autodesk newsgroups that a lot of AutoCAD 2009 users have their Ribbons turned off. That’s actually one of eight possible states for the Ribbon to be in. Is it really the most popular configuration? Does it apply to 12.5% of you or is it more than [...]

AutoCAD 2009 – The Reaction Part 3

I’ve closed the poll asking for your initial reactions to the shipping release of AutoCAD 2009. It’s interesting to compare it with your reactions when asked to speculate prior to the release date. It seems your collective opinion of AutoCAD 2009 has taken a sharp drop now you’ve actually had a chance to use [...]

AutoCAD 2009 – Putting things back to normal revisited

I see Lynn Allen has written a post explaining how to restore the “classic” interface. I commend Lynn for doing this in response to the requests she’s been receiving. It must be pretty painful for some people at Autodesk to see their Technical Evangelist showing people how to turn off AutoCAD 2009’s Big New [...]

AutoCAD 2009 – The Reaction Part 2

I won’t beat about the bush, AutoCAD 2009 is getting a pretty hostile reaction out there. Have a look at Autodesk’s AutoCAD 2009 newsgroup, for example. It’s true that many releases receive a hostile welcome, but this year it looks particularly bleak. Frankly, AutoCAD 2009 is taking a hammering.

I think it’s possible to [...]

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